Sr. Credentialing & Enrollment Specialist - Rula

About Rula

At Rula, we are on a mission to make mental health care more accessible by streamlining the path for Providers to begin seeing patients as quickly and efficiently as possible. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

As a Sr. Credentialing & Enrollment Specialist, you’ll play a critical role in shaping and scaling the systems that support our rapid growth. You will contribute directly to improving the Provider experience by ensuring timely and accurate credentialing and enrollment.

Whether you’re scoping enrollment requirements for new payer implementations, submitting applications, or guiding Providers through each step of the process, your work will have a meaningful, tangible impact. You’ll collaborate closely with cross-functional teams to support new payer launches and share operational insights. Additionally, you’ll help educate and support our credentialing and enrollment associates as new processes and payers are introduced.

Required Qualifications

• Experience: 3+ years of experience within the healthcare setting, working with or for health insurance plans, networks, or credentialing verification organizations.
• Provider Enrollment: 2+ years of experience enrolling providers with regional or national payers.
• Collaboration: Experience working collaboratively across cross-functional teams (such as Account Delivery or Provider Success).
• Process Optimization: Experience developing, documenting, and optimizing new processes into easy-to-understand documentation.
• Technical Skills: Proficiency in spreadsheets (Excel / Google Sheets) and CRM / ticketing platforms (Salesforce, Zendesk), with a demonstrated ability to quickly adapt to and learn new software (e.g., Airtable, Certify).

Preferred Qualifications

• Experience working in a fast-paced environment, such as a startup or large healthcare system.
• Experience enrolling providers with regional or national payers (preferably behavioral health).
• Familiarity with CAQH, NPPES, CMS, & NCQA requirements.
• Experience working with a Credentials Verification Organization (CVO).

Benefits & Perks

• 100% Remote Work Environment: Flexible working hours to support a healthy work-life balance (must be based in the United States, excluding Hawaii).
• Attractive Pay & Benefits: Full transparency of pay ranges regardless of where you live in the US.
• Comprehensive Health Coverage: Medical, dental, vision, life, disability, and FSA/HSA.
• Retirement Planning: 401(k) plan access.
• Generous Time-Off: Includes 2 company-wide shutdown weeks each year for self-care.
• Paid Parental Leave: Available for all parents, including birthing, non-birthing, adopting, and fostering.
• Mental Health Support: Employee Assistance Program (EAP).
• Stipends: Quarterly department stipend for team-building, a new hire home office stipend, a $50/month internet/cell phone stipend, and a $50/month wellness stipend.
• Community: Employee resource groups that celebrate employee identity and lived experiences.