Strategy & Operations Manager, In-person - Rula

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

We are seeking a Strategy & Operations Manager to join our team and accelerate the expansion of in-person behavioral healthcare. Near term, you will lead our efforts to scale in-person psychiatry services and build a robust office safety and suitability program. Serving as the operational lead and subject matter expert for in-person psychiatry, you will partner with supply teams to establish provider acquisition channels, design compelling value propositions, craft demand generation strategies, and maintain regulatory compliance across target markets. As our in-person care model scales and strategic priorities evolve, you will also take ownership of new high-impact initiatives.

The ideal candidate is an analytical, strategic thinker and succinct communicator who excels in high-ownership, accountable environments.

Required Qualifications

• Experience: 5+ years of experience in management consulting, strategy & operations, chief-of-staff, or analytical roles at a top-tier consulting firm, high-growth technology company, or two-sided marketplace.
• Leadership: 2+ years of experience leading and executing complex, cross-functional initiatives.
• Analytical Skills: Strong analytical and modeling skills, including hands-on experience querying data (e.g., Looker, Hex) and building complex financial or operational models in Google Sheets.
• Communication: Excellent verbal and written communication skills tailored for a remote environment, with a proven ability to synthesize complex analyses into crisp summaries ("So what?") and tailor to audience (from core team to executives).
• Strategy: Strategy development experience; the ability to define a business problem and turn possible solutions into actionable plans.

Preferred Qualifications

• Previous experience working within behavioral healthcare.
• Experience working within a strategic planning / OKR-type process.
• Experience with Salesforce reporting.
• Strong organizational and project management skills; experience using tools like Notion, Asana, Jira, etc. to plan and track work.

Benefits & Perks

• 100% Remote Work Environment: Working hours to support a healthy work-life balance (must be based in United States, excluding Hawaii).
• Attractive Pay & Benefits: Full transparency of pay ranges regardless of where you live in the United States.
• Comprehensive Health Benefits: Medical, dental, vision, life, disability, and FSA/HSA.
• Retirement: 401(k) plan access.
• Generous Time-Off: Including 2 company-wide shutdown weeks each year for self-care.
• Paid Parental Leave: Available for all parents, including birthing, non-birthing, adopting, and fostering.
• Support: Employee Assistance Program (EAP) supporting your mental and physical health.
• Stipends: Quarterly department stipend for team-building, new hire home office stipend, $50/month internet/cell phone stipend, and $50/month wellness stipend.
• Community: Employee resource groups celebrating identity and lived experiences.