Workato Administrator - Rula

About Rula

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

We are hiring a Workato Administrator to own the automation that connects the systems Rula runs on. Workato sits between Salesforce, Zendesk, and the tools our operations teams use every day, so the work has a direct line to real outcomes for providers and patients.

Day to day, you will build automations that remove manual work for operations teams, investigate why an integration failed and make sure it fails visibly going forward, and find the places where a process is more expensive or more fragile than it needs to be. You will work alongside Technical Program Managers, Salesforce Administrators, and developers on the Business Systems team, with real ownership of the platform and room to shape how we use automation to reduce manual work across the company.

Required Qualifications

• 2+ years of hands-on experience building and maintaining enterprise integrations in Workato, or a comparable platform (e.g., MuleSoft, Boomi, Tray.io).
• Direct experience administering Salesforce or working as the primary integration owner in close partnership with a Salesforce team.
• Demonstrated hands-on experience troubleshooting production integration failures, diagnosing root causes, and building robust error handling and monitoring.
• Working knowledge of REST APIs, JSON, webhooks, authentication mechanisms, and external ID matching between disparate systems.
• Proven track record of identifying manual or inefficient operational processes and delivering automated solutions with measurable results.

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Official Workato Certification.
• Prior experience serving as the sole or primary administrator owning an enterprise integration platform.
• Strong data architecture foundation, including defining and enforcing system-of-record boundaries across integrated systems.
• Self-directed mindset with demonstrated ability to own and drive a platform with minimal day-to-day supervision.
• Strong familiarity with Salesforce data architecture, including standard/custom objects, relationships, and external lookup keys.

Benefits & Perks

• 100% remote work environment: Working hours to support a healthy work-life balance (must be based in United States, currently not hiring in Hawaii).
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA.
• 401(k) plan access: Start saving for your future.
• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care.
• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering.
• Employee Assistance Program (EAP): Supporting your mental and physical health.
• Quarterly department stipend: Fun team-building activities or in-person gatherings.
• Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses.
• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend.