Solutions Architect, Integrations - Sardine

Who we are

Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products.

About the role

The Integration Team plays a critical role in helping customers deploy Sardine’s fraud, risk, and compliance products quickly and successfully, serving as the technical bridge between customer environments and our platform.

You'll own implementations end to end, working across APIs, webhooks, data mapping, event-driven workflows, and production issues to deliver scalable, high-quality integrations. You’ll partner closely with customers and cross-functional teams across engineering, product, and post-sales to solve technical problems, unblock deployments, and create a best-in-class implementation experience.

We’re looking for people who are deeply technical, highly hands-on, and excited to build in a fast-paced startup environment, whether as a strong individual contributor or as a player-coach helping lead and grow the team.

What you’ll be doing

• Lead and develop a high-performing integration team focused on delivering seamless client onboarding and scalable technical solutions.
• Work closely with clients and provide end-to-end support during their onboarding process.
• Own APIs, SDK documentation, integration guides, and overall support documents.
• Analyze clients' requirements from the technical and functional perspectives and design solutions utilizing system and product capabilities.
• Manage implementation projects, including monitoring project quality, timelines, mitigating risk, and driving deliverables.
• Build a deep understanding of customers' business problems, technical requirements, and success criteria.
• Provide product feedback to internal stakeholders as the eyes and ears on the ground.

What you’ll need

• 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, or systems analyst.
• 3+ years of B2B SaaS experience working in payment, fraud, risk, or compliance domains.
• Excellent written and verbal communication skills.
• Excellent organizational skills to manage multiple projects simultaneously.
• Experience with basic SQL querying and JSON payload analysis.
• Experience with APIs specs like OpenAPI, web development, and scripting (e.g., bash, Python, Ruby, Golang, Postman).

Benefits we offer

• Generous compensation in cash and equity
• Flexible paid time off and Year-end break
• MacBook Pro delivered to your door
• Home office setup stipend
• Monthly meal and social meet-up stipends
• Annual health, wellness, and learning stipends