About SigNoz
SigNoz is a global open source project with users in 50+ countries. We are building an open-source observability platform which helps developers monitor their applications and troubleshoot problems quickly.
- 30,000+ GitHub stars
- 900+ customers
- 8,000+ members in our Slack community
Why Us?
- Opportunity to work in a global dev infra product
- Backed by YC and prominent Bay Area VCs
- Completely remote with no physical offices
- Founding team member opportunity to build the customer engineering function from scratch
What We Are Looking For
This is not your typical support role. We are looking for someone who is:
- Technical enough to solve complex distributed systems problems - Debug OpenTelemetry instrumentation issues across different tech stacks.
- Great at building processes - Create tooling, automation, and processes that help both customers and internal teams operate efficiently.
- Able to scale technical operations - Build the foundation for the customer engineering function and grow into leadership as we scale.
- An excellent communicator - Frequently hop on calls with users to troubleshoot and debug issues.
Who Would Be a Good Fit
- 2+ years experience in DevOps or engineering roles working with production systems at scale
- Strong learning skills - Ability to quickly pick up new technologies and dive deep into complex technical problems
- Hands-on experience with observability tools - SigNoz, Grafana, Prometheus, DataDog, or similar platforms
- OpenTelemetry knowledge - Understanding of instrumentation, collectors, and distributed tracing concepts
- Programming skills - Ability to read, write, and debug code in one of Go, Java, Python, or JavaScript
- Customer-engineering mindset - Enjoy helping other engineers solve technical challenges
Who May Not Be a Good Fit
- Candidates who are fresh out of college
- Engineers who lack ownership
Timezone overlap
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