Revenue Systems & Operations - Stedi

Stedi is building the only headless clearinghouse and RCM engine. Headless means every part of our product is accessible via API. Developers and AI agents build their own interface on top of it. By offering modern, AI-ready APIs alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Stedi was ranked by Ramp as one of the fastest-growing SaaS vendors and has raised $142 million in funding from top investors.

What we're looking for

We're hiring a builder-operator to join our Revenue Systems & Operations team and own the systems and processes that define the customer journey at Stedi. You'll work directly with GTM, Product, Engineering, Finance, and Legal to build systems to verify, provision, contract, and bill customers.

This role spans platform ownership and process design. The goal is to build closed-loop systems that scale with the business. The right candidate will be comfortable configuring a billing platform, designing an account provisioning workflow, and building the analysis behind pricing decisions.

You will work directly with the Head of GTM Strategy & Operations to identify the biggest gaps in how we onboard and monetize customers, define what "better" looks like, and ship solutions, often by building them yourself.

What you'll do

• Own the systems that verify, provision, and manage customer accounts, from business and identity verification through user roles, permissions, and access.
• Build and own the billing systems that make complex pricing and contract structures simple to configure at scale.
• Make every new product sellable on launch day, with pricing, contract terms, entitlements, and access controls in place before go-live.
• Define how accounts move from signup to closure, and build the workflows that keep billing, access, contracts, and customer communication in sync at every stage.
• Partner with Product and Engineering to define the internal tooling and customer-facing workflows behind how customers buy and use Stedi.
• Build workflows and automations that replace manual processes, so Stedi's operational infrastructure can scale without adding headcount.
• Run ad-hoc analyses that help the GTM and finance teams answer questions on topics like pricing, packaging, and product usage.

Who you are

• 2+ years in revenue operations, GTM engineering, business systems design, or similar roles preferred.
• You are a builder: you understand APIs and data models, write SQL, and can ship scripts, automations, or internal tools that other teams rely on.
• Comfortable owning business systems like billing platforms, CRMs, or contract management systems.
• Understand SaaS billing structures, including usage-based pricing, prepaid credits, and subscription structures.
• Design for failure cases by surfacing problems early and building systemic checks.
• Fix root causes upstream rather than settling for standard one-off fixes.
• AI is part of your daily workflow, with strong instincts for where it adds speed and where it needs guardrails.
• Clear written communication skills to align cross-functional partners.