Partner Operations & Systems Lead - Supabase

About Supabase

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

About the Role

Supabase's Partnerships function is scaling fast. We're looking for a Partner Operations & Systems Lead to own the operational and technical backbone that lets this team move quickly and make decisions with good data.

This is a senior, hands-on role. You'll design the systems, processes, and reporting that the whole partnerships org runs on—and, increasingly, you'll build the internal tools yourself using AI-assisted development.

What You'll Own

Systems & Data Infrastructure

• Own the partner tech stack end-to-end (CRM partner objects, attribution tooling, partner-facing portals).
• Design and maintain partner attribution models and leadership dashboards.
• Ensure data hygiene and consistency across partner records and deals.

Process & Program Management

• Design and run partner onboarding, tiering, and certification programs.
• Own the RFC / DRI decision-making framework for the partnerships team.
• Run deal-registration and account-ownership processes.
• Build and maintain playbooks, SOPs, and enablement materials.

Internal Tooling & Automation

• Build internal automations (e.g., HubSpot-to-Slack syncs, deal-conflict alerts) using AI-assisted tools like Claude Code.
• Prototype and ship lightweight internal apps and dashboards without waiting on data engineering backlogs.
• Act as technical owner for partnerships' internal tools: write the spec, build, test, ship, and maintain.

Reporting & Analytics

• Produce recurring performance reporting on partner-attributed revenue and pipeline influence.
• Own the metrics and KPI framework for the partnerships team.
• Support QBRs and board-level reporting.

Strategic Contribution

• Contribute to partner segmentation, tiering, and prioritization strategy.
• Challenge existing assumptions in the partner motion using data-driven evidence.
• Partner with the Head of Partnerships on strategic planning cycles.

Cross-Functional Leadership

• Serve as the connective tissue between Partnerships, Sales, RevOps, Legal, and Finance.
• Ensure partner agreement terms are correctly reflected in systems and reporting.

What We're Looking For

• 7+ years in partner operations, revenue operations, or related functions.
• Proven ownership of a partner or revenue tech stack (build/buy/migrate experience).
• Comfortable operating as the operational voice in exec-level rooms.
• Hands-on fluency with AI-assisted development (e.g., Claude Code).
• Strong point of view on partner economics (rev share modeling, LTV).
• Experience managing a small team or cross-functional relationships.
• Excellent written communication skills.

What We Offer

• Fully Remote: Work from anywhere; includes WeWork membership or co-working allowance.
• ESOP: Equity ownership in the company.
• Tech Allowance: Budget to set up your ideal work environment.
• Health Benefits: 100% coverage for employees, 80% for dependents.
• Annual Off-Sites: Company-wide gatherings for connection and collaboration.
• Professional Development: Annual education allowance for learning and growth.