Director of Consultant Relations - Mid-Atlantic Territory

About the Role

The Director of Consultant Relations leads Sword’s strategic alliances across top-tier benefits consulting and brokerage firms. In this role, you will own executive-level relationships, shape territory-wide consultant strategy, and translate market influence into consistent pipeline acceleration and net-new business outcomes. You will serve as a key commercial partner across Sales, Customer Success, and leadership to establish Sword as the preferred AI Care solution for major employers.

What You’ll Be Doing

• Drive territory strategy and high-yield pipeline: Architect and execute a multi-threaded territory plan to build executive consultant relationships and generate net-new, consultant-referred opportunities.
• Expand executive alliance coverage: Build senior relationships across priority national and regional firm offices to establish preference for Sword and drive inclusion in client evaluations.
• Map key stakeholders: Cultivate relationships with practice leaders, subject matter experts, and regional influencers across major consulting practices.
• Enable consultant positioning: Deliver executive briefings, clinical impact updates, and consultant-ready messaging to equip partners to confidently recommend Sword.
• Partner with Sales and CS leadership: Align co-selling strategies across active enterprise pursuits to accelerate deal speed and maintain consistent messaging throughout the buyer journey.
• Secure program leadership: Lead participation in consulting firm vendor programs and execute executive alignment sessions to present market trends and joint growth goals.
• Activate target market events: Design and execute strategic regional touchpoints and executive roundtables that deepen engagement and generate measurable pipeline.
• Maintain CRM & forecasting discipline: Ensure rigorous tracking of activity, influence, and pipeline metrics in Salesforce to maintain forecast accuracy and clean attribution.

What You Need to Have

• Direct Experience: Must have experience working at or interfacing extensively with WTW, Aon, Mercer, or Lockton with a deep understanding of their internal consulting structures and evaluation processes.
• Experience: 8+ years of progressive experience in consultant relations, benefits consulting, or commercial alliance management within the employer health benefits industry.
• Relationship Building: Demonstrated track record of building high-impact relationships that convert into measurable revenue, pipeline growth, and preferred vendor status.
• Business Development: Strong business development and multi-threading expertise, with the ability to expand coverage across complex enterprise organizations.
• Communication: Executive-level communication and presentation skills to clearly articulate complex clinical and AI value propositions to senior decision-makers.
• Operational Excellence: High operational comfort in a metrics-driven environment, including territory ownership and disciplined CRM hygiene (Salesforce).

AI Proficiency

AI fluency is a core expectation at Sword. Every candidate is assessed against our three-level framework (Explorer, Builder, Integrator). Every hire must demonstrate at least Level 1 (Explorer) proficiency.