Head of Clinical Development - Pulse

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact.

Role

We are seeking a Head of Clinical Development to drive clinical outcomes in Pulse, Sword's AI cardiometabolic care solution spanning hypertension, pre-diabetes, and GLP-1 support. This is a strategic and tactical role working closely with Product, Go-to-Market, Clinical Ops and, Clinical Affairs & Research team, reporting directly to the General Manager and working closely with the Chief Medical Officer and SVP for Clinical & Regulatory Affairs.

You will partner cross-functionally to make sure clinical requirements are reflected accurately in product features, AI behavior, operational workflows, member experiences, and external communications.

What you’ll be doing

Product Development

• Set clinical validation standards for new features, workflows, interventions, and AI-supported experiences before and after launch.
• Bring the clinical lens to feature assessment alongside Product, calibrating the level of clinical rigor to the actual risk of each feature.
• Provide clinical expertise in the scoping and refinement of PRDs.
• Review and clinically interpret member and clinician feedback, maintaining a tight loop back to roadmap and program decisions.
• Monitor and interpret clinical outcomes to identify drivers of improvement, decline, or variation.
• Surface clinical constraints early, flagging where a solution will be clinically wrong or difficult before development begins.

AI Clinical Development, Evaluation, and Governance

• Help define the intended clinical role, therapeutic boundaries, and prohibited behaviors of Pulse's AI-supported experiences.
• Work with Product and AI on both the prompting layer and the harness layer.
• Co-develop the clinical components of evaluation rubrics, acceptance criteria, release thresholds, and annotation requirements.
• Define the clinical content needed for annotator training, including example annotations.
• Clinically interpret annotator feedback and help determine necessary product or prompt changes.
• Contribute to post-launch clinical monitoring and represent Pulse's clinical perspective on internal AI governance boards.

What you need to have

• Licensed clinician (MD, DO, NP, RD, or PharmD) with 8+ years of clinical experience, including at least 3 years in a clinical leadership role within digital health, health-tech, or value-based care.
• Deep expertise in cardiometabolic conditions: hypertension, pre-diabetes and diabetes, obesity, and GLP-1 therapeutics.
• Experience owning a clinical outcomes framework, including defining metrics, evidence standards, and commercial value translation.
• A track record of being the external clinical voice for a product in front of CMOs, health plan medical directors, and clinical audiences.
• Experience partnering directly with product and engineering teams to translate clinical requirements into features, workflows, and AI behavior.
• Comfort defining clinical guardrails and evaluation criteria for AI-supported or AI-driven care experiences.
• Strong writing and narrative skills, with experience authoring whitepapers, talk tracks, and clinical claims language.
• Comfort with ambiguity and building a function's clinical infrastructure from a limited starting point.