Paid Research Participant: UK Residents Who Send Money to India (Moderated Usability Study) - Testlio

About the Opportunity

Testlio is looking for people living in the United Kingdom who have experience sending money to India to take part in an upcoming usability study. We want to learn more about how people send money internationally today and gather feedback on a money transfer experience.

What You’ll Do

This is a moderated usability test. You’ll meet 1:1 with a Testlio UX Researcher at a scheduled time for a live remote video call, with your camera on and your device’s screen shared.

During the session, you will:

• Talk through how you currently send money from the UK to India, including the services and methods you typically use
• Make a real money transfer of about $20 USD using the application we’re testing
• Share your thoughts and feedback out loud as you go, including what feels clear or unclear, what you expect at each step, and your overall impressions

You are not being asked to find bugs. We want your honest reactions and opinions as you use the app.

Session Details

• Format: Live, moderated remote video call (camera on, screen sharing)
• Length: 60-80 minutes
• Device: iOS or Android mobile device
• Language: English
• Recording: The session will be recorded for research and analysis purposes. Any sensitive personally identifiable information (PII) will be redacted.

Compensation

• $100 USD per hour for your participation, paid after the live session
• Reimbursement of your transfer amount (about $20 USD)

Requirements

To participate, you must:

• Currently live in the United Kingdom
• Have experience sending money from the UK to India
• Personally use an online money transfer service or app to send money to India
• Have not used Wise to transfer money previously
• Be comfortable discussing your current experience sending money internationally
• Be comfortable joining a remote video call, sharing your screen, and speaking your thoughts aloud while completing tasks
• Have an iOS or Android mobile device to use during the session