Account Development Rep II - UserGems

UserGems is the AI Command Center for outbound and ABM. Think of us as the 'brain' behind your go-to-market. We capture account and contact data and buying signals to help companies know who to target, when, and why. Then, take the next actions via humans or AI agents to run personalized outbound and ABM at scale.

UserGems has generated billions in pipeline and revenue for hundreds of start-ups and public companies. Companies like Hubspot, Workday, Crowdstrike, Mimecast, UserTesting, SAP, and Outreach see more than 15X ROI in closed-won revenue from UserGems.

Overview

UserGems' Account Development Reps are the front line of our outbound engine. You'll pick up the phone, work LinkedIn, and turn cold prospects into booked demos for our sales team. You'll report to the Account Development Manager who rolls up to the CMO. This is an entry-level role with a real growth path.

As an ADR

• Own top-of-funnel outbound: hit the phones with confidence, run cold discovery like a consultant, social sell creatively, and test new channels
• Work hand-in-hand with demand gen on target accounts every month, owning the hand-off to the AE team
• Use every channel—calls, LinkedIn, email—to book meetings
• Follow up on demo requests persistently
• Test, tweak, and get creative until your outreach breaks through the noise
• Attend occasional annual conferences and company events (fully remote day-to-day)
• Become a product expert fast by using UserGems for your own prospecting

How You'll Ramp

Week 1

• Get hands-on with our product, sales process, and tools
• Listen to real Gong calls to learn objection handling
• Meet the team 1-on-1

Day 30

• Build a foundation in product knowledge, value propositions, personas, and discovery
• Influence prospects via cold call
• Book meetings independently

Day 60

• Run a full list of target accounts efficiently
• Master personalization at scale while sounding human
• Experiment and expand impact beyond cold calling

Day 90

• Operate as a core member of the revenue team
• Partner with marketing on pipeline campaigns and experiment with your own book of business

What Makes You a Fit

• 6+ months in a quota-carrying, customer-facing role, consistently exceeding goals and key metrics
• Not afraid of the phone with a proven early-stage prospecting grind or a clear case for why you'll excel
• Share new ideas, take feedback without flinching, and bring a positive attitude
• Self-starter energy: entrepreneurial, motivated, and relentless about outcomes
• Passionate about using AI to work smarter and more creatively
• Desire for a fully remote work environment alongside occasional travel for company events

Compensation

Target compensation for the role is $80,000 OTE annually ($60,000 annual base + $20,000 annual variable) with real opportunity for promotion within the first year.

Why You Should Join

• Be part of a fast-growing startup scaling from 70 to hundreds of employees
• Customers love our product and see strong ROI
• High employee retention and long median tenure
• Cash-flow positive by the end of the year
• Remote-first company with global team members
• Regular company and department in-person off-sites
• Comprehensive health benefits and competitive salary