Jr CS Account Manager (German Speaker) - Workmotion

Starting salary from €23,000 Gross/Year (subject to skills, experience, and location).

About WorkMotion

At WorkMotion, we are building a world without borders where opportunities are endless. Our remote-first team spans across the globe, helping companies hire, onboard, and manage talent internationally through smart, flexible workforce solutions.

About the Role

We’re looking for a relationship builder and strategic advisor as a Junior Customer Success Manager. In this role, you will build trusted partnerships, navigate complexity, and drive long-term impact within high-value accounts, while maintaining a sharp analytical focus on real business outcomes.

You will collaborate closely with Sales, Operations, Legal, Finance, and Product teams to ensure consistency, impact, and momentum across client accounts.

Key Responsibilities

• Own and support the success of a high-value client portfolio.
• Drive structured account planning and proactive engagement to identify risks and expansion opportunities.
• Manage executive-level stakeholders and complex multi-country setups.
• Monitor account health and retention metrics to ensure long-term growth.
• Coordinate cross-functional initiatives to resolve escalations and optimize the client experience.

Requirements

• Minimum 1 year of work experience in Customer Success, Sales, or Business Development Representative (BDR) roles.
• Native-level German speaker with excellent verbal and written English communication skills.
• Proactive, energetic, and motivated attitude that inspires client confidence.
• Diligent documentation skills and meticulous record-keeping.
• Strong customer-centric mindset and proven ability to build lasting relationships.
• Excellent dynamic prioritization and time management capabilities.
• Strong negotiation and influencing skills.

Nice to Have

• Familiarity with CRM tools such as HubSpot and Salesforce.
• Experience delivering product demonstrations and presentations.
• Experience working with mid-market or enterprise clients.

Perks & Benefits

• WorkFlex Program: Work from anywhere, anytime with full remote flexibility.
• Well-Being Day: Dedicated full day off to recharge and focus on mental health.
• Fitness Subsidy: Subsidized gym memberships and wellness activities.
• Learning & Development: Training allowance to grow your skills and knowledge.
• Team Meetups: Annual company-sponsored team gatherings.
• Equal opportunity employer committed to a diverse, inclusive global team.