Senior IT Solutions Architect - Remote

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP).

Agiloft is seeking a highly motivated and experienced Senior IT Solutions Architect to lead the strategy and execution of all changes and developments within our Salesforce ecosystem. In this role, you will gather requirements, generate solutions, and implement changes in Salesforce or guide other team members in doing so. You will also design and modify data flows between Salesforce and connected systems.

Job Responsibilities

• Team Leadership: Guide and mentor Salesforce Administrators, assigning tasks, providing direction, and fostering a collaborative environment.
• Development & Optimization: Lead the planning, execution, and optimization of Salesforce customizations, including custom objects, flows, reports, dashboards, and integrations.
• Salesforce Administration: Handle day-to-day requests from users, including troubleshooting, configuring, and optimizing our Salesforce instance.
• Project Leadership: Take a leading role in any projects that impact Salesforce or data flows in Salesforce.
• Continuous Improvement: Champion the adoption of Salesforce best practices, automation, and innovative solutions to enhance efficiency and user experience.
• Vendor Management: Manage relationships with external vendors and implementation partners, ensuring successful project delivery.
• Collaboration: Work with stakeholders across departments to gather requirements and deliver effective Salesforce solutions.
• Integration Support: Oversee and manage the interaction of Salesforce with integrated services (such as HubSpot, Crossbeam, Outreach, Responsive, Pendo, Workato, ZoomInfo, RingLead, etc.) to ensure seamless workflows.
• AI Utilization: Leverage AI to improve efficiency, productivity, and value delivery, continuously evaluating where AI can enhance processes, workflows, and outcomes.

Required Qualifications

• 4–6 years of Salesforce/enterprise systems experience.
• Certified Salesforce Administrator and relevant Salesforce certifications.
• Strong problem-solving skills and the ability to prioritize and manage multiple tasks.
• Precise attention to detail to ensure data accuracy, system reliability, and compliance with standards and stakeholder requirements.
• Deep understanding of business processes.
• Knowledge in project management to ensure simultaneous projects are maintained and results are delivered on time.
• Excellent communication and stakeholder engagement skills.