Project Delivery Manager, Life Sciences - Arcadia

Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.

We’re a team of fiercely driven individuals committed to making healthcare more sustainable – and we’re looking for passionate people to help us get there.

Why This Role Is Important to Arcadia

Arcadia's Life Sciences business delivers de-identified clinical and claims data products and develops sponsored programs that support patient cohort identification, provider alerting and actioning, patient engagement, and outcomes reporting. These efforts require coordinated execution across Sales, analytics, engineering, QA/QC, and Delivery & Operations.

The Project Delivery Manager, Life Sciences will organize that execution. This person will manage multiple solutioning projects from finalized sales agreement through implementation and turnover, maintaining clear plans, ownership, status, risks, issues, and decisions. The role will also provide supporting coordination for the Life Sciences feasibility queue.

This is an individual-contributor role for someone who brings practical judgment, disciplined follow-through, and the interpersonal skill to create accountability without direct authority. The successful candidate will keep complex work moving without adding unnecessary process.

What You'll Do

Project Planning and Execution

• Manage multiple Life Sciences solutioning projects from finalized sales agreement through implementation and turnover, with complete and on-time project delivery.
• Create and maintain clear project planning activities, milestones, dependencies, responsibilities, decisions, risks, issues, and action items.
• Organize and coordinate project activities across the Life Sciences team and supporting functions, maintaining clear ownership, prioritization, alignment, and progress across contributors.
• Establish a dependable meeting and reporting cadence appropriate to each project's complexity and customer commitments.
• Monitor progress, identify obstacles early, secure accountable owners, and escalate risks or unresolved decisions when necessary.

Requirements and Stakeholder Coordination

• Facilitate requirements discussions and document agreed business and technical documentation, acceptance criteria, assumptions, and decisions.
• Build alignment across participating teams on priorities, responsibilities, dependencies, timelines, and execution approach.
• Facilitate customer and channel-partner discussions related to in-flight solutioning projects, ensuring requirements, decisions, action items, and next steps are clearly documented and communicated.
• Prepare concise status reporting for internal leaders and, when appropriate, customers and channel partners.
• Maintain project documentation in Jira and Confluence so current plans, decisions, and ownership are accessible to the people doing the work.

Implementation Readiness and Operations Turnover

• Ensure all project workstreams, including requirements, analysis, technical development, testing, documentation, and implementation readiness, are appropriately planned, prioritized, and completed on time.
• Coordinate readiness reviews and confirm that agreed QA/QC activities, acceptance criteria, dependencies, and outstanding issues are understood before implementation.
• Coordinate the transition of completed projects to Delivery & Operations, ensuring required runbooks, known issues, outstanding items, and ownership are clearly documented.
• Facilitate project retrospectives and turn recurring lessons into practical improvements for future projects.

Feasibility Support

• Support coordination of the Life Sciences feasibility queue, facilitating prioritization of new Sales demand against existing activities and commitments across the Life Sciences team.
• Maintain visibility into feasibility-request status, ownership, dependencies, and expected completion.

What You'll Bring

Education & Experience

• Completion of a postsecondary degree, certificate, apprenticeship, or comparable structured educational program.
• 5+ years of practical experience managing healthcare data, technology, analytics, implementation, or similarly complex cross-functional projects.
• Demonstrated success managing multiple concurrent projects through complete and timely delivery.
• Experience coordinating technical and nontechnical contributors without direct reporting authority.
• Hands-on experience with Jira and Confluence for planning, documentation, action tracking, and status reporting.
• Experience facilitating requirements discussions and maintaining clear project documentation, including responsibilities, dependencies, risks, issues, decisions, and acceptance criteria.
• General understanding of healthcare data structures, data pipelines, QA/QC, and software development lifecycle practices (coding experience not required).

Skills

• Practical judgment and a straightforward working style focused on completing the work.
• Strong organizational skills, attention to detail, and disciplined follow-through across multiple projects and competing priorities.
• Ability to create clarity, alignment, and accountability across teams without relying on formal authority.
• Clear written and verbal communication, including concise status reporting and appropriate escalation of risks and issues.
• Strong facilitation skills and the confidence to guide discussions toward decisions, owners, and next steps.
• Comfort working through ambiguity while maintaining momentum.

What You'll Get

• A central role in helping Arcadia's Life Sciences team deliver complex data and technology projects with greater clarity and predictability.
• Direct exposure to Life Sciences leadership, analytics, and engineering teams.
• Opportunities to work on programs connecting real-world data, provider workflows, and life sciences research.
• A flexible, fully remote work environment with the autonomy to establish practical ways of working.