Community Lead & TA Advisor - AMER

Hi, I'm Kat, and I lead Partnerships at Ashby, which includes global community activation. We're hiring an experienced TA Advisor & Community Lead in AMER to help expand one of our most successful GTM experiments: a high-touch, customer-led approach to growth.

What you'll do

• Lead AMER Community Events: Run community events across target AMER markets including customer learning breakfasts, mixed ecosystem events, and partner cocktail events or roundtables. Build and nurture relationships with TA leaders and partner with Event Ops.
• Drive Customer Education: Become an expert in Ashby and TA leader needs. Design and lead live sessions, partner with CS and Product Marketing on the Ashby Hidden Gems program, and develop product tips, dashboards, and templates.
• Expand AMER Community and Customer Advocacy: Deepen brand trust by showing up consistently, develop onboarding and enablement loops for ACE events, partner on onsite visits, and moderate panels or speak at industry gatherings.

About You

• Familiarity with Ashby as a power user or deep knowledge of its benefits, championing good recruiting practices.
• Go-to expert inside organizations on TA process and tooling.
• Strong communicator across facilitation, writing, and teaching.
• Passionate about curating and connecting people through hosting and matchmaking.
• Excited about traveling ~2x/month and tapping into the TA space network.
• Entrepreneurial and experimental with AI tools and automations to execute faster.
• Believes in unreasonable hospitality to build customer momentum.

Interview Plan

• Intro Call with Michelle, Ashby Recruiting (30 Min)
• Hiring Manager Interview with Kat (45 Min)
• Community Panel with Willem and Shannon (60 Min)
• Written Assignment (2 hours)
• Assignment review with Kayla and Kat (30 Min)
• Final Round: Harriet and a Marketing Lead (60 Min)