Business Analyst I - Businessolver

At Businessolver, we believe benefits should be easy for everyone. We combine intelligent technology with human expertise to help organizations anticipate needs, simplify complexity, and create better experiences for employees and HR teams alike. Our people-first culture is built on innovation, accountability, and a shared commitment to delivering meaningful outcomes for the clients and communities we serve.

Businessolver is growing and looking to add a Business Analyst I to our team.

Responsibilities

• Perform requirements gathering, functional and data analysis, system design, and configuration.
• Lead discovery discussions and documentation efforts with clients.
• Work across multiple projects and collaborate with diverse resources to meet timeline objectives.
• Demonstrate proficiency in recognizing and documenting data types, regulations, mapping, and conversion needs.
• Facilitate communication and collaboration between clients, implementation teams, and stakeholders.
• Engage in product enhancements for design and testing.
• Collaborate and coordinate with IT and Product Development teams to conduct system testing and validate bugs.
• Maintain system and instructional documentation for internal and external use.
• Recognize and escalate deficiencies in implementation plans and identify schedule conflicts.
• Engage in continuous business process standardization and re-engineering efforts.
• Assume responsibility for the entire process from initial receipt of work to its resolution and closure.
• Perform research and root cause analyses as compliance-related issues arise.
• Support coordinating statistical data for analysis and research conducted by other departments.
• Ensure the confidentiality of sensitive information and adherence to company guidelines.

Qualifications

• Bachelor’s Degree (or equivalent) in Business Administration or a related field of study.
• 2+ years of experience with HRIS, payroll, benefits, insurance, and/or carrier systems and processes.
• Familiarity with Benefitsolver preferred (conceptual understanding or prior experience is highly valued).
• Expertise with Excel strongly preferred, including VLOOKUP, Pivot Tables, and Concatenate functions.
• Experience leveraging tools such as SQL, programming, or database systems is strongly preferred.

Compensation & Benefits

• Base Pay: $47,000 – $70,000 per year (determined by education, experience, knowledge, skills, abilities, and market alignment).
• Incentive: Eligible to participate in the annual bonus incentive plan.
• Benefits: Includes a comprehensive benefits package.