Senior Sales Operations Analyst - Canonical

About the Role

Canonical is seeking exceptional Sales Operations leaders and experienced analysts to manage and scale our global direct, alliance, channel partner, and online sales operations. You will partner with executive leadership across sales, marketing, product, and finance to drive revenue growth, process efficiency, and data-driven decision-making.

Key Responsibilities

• Revenue Operations: Deliver precise, scalable operations across direct, indirect, and online channels.
• Team Leadership: Lead and develop a team of revenue operations analysts, providing daily support and enablement.
• Process Optimization: Instrument and improve policies covering CRM, Configure Price Quote (CPQ), commissions, and sales training.
• Analytics & Reporting: Deliver metrics on pipeline, velocity, sales productivity, and renewals to drive actionable insights.
• Systems Management: Oversee sales technology stacks, partnering with commercial systems engineering to drive automation and data quality.
• Commercial Strategy: Lead the introduction of new products, pricing, and bundling; manage the commercial review process for sales opportunities.
• Commission Management: Own the commission plan, including goal setting and performance evaluation.

What We Are Looking For

• Experience: Proven leadership in Revenue Operations, specifically within direct, channel, and alliance partnerships.
• Analytical Mindset: Data-driven approach with high attention to detail and proficiency in CRM and revenue technology platforms.
• Problem Solving: Ability to design scalable systems and drive repeatable outcomes under commercial pressure.
• Communication: Exceptional interpersonal and influencing skills with professional written and spoken English.
• Education: Strong academic track record; undergraduate degree in STEM or Economics preferred.
• Travel: Ability to travel internationally up to four times a year for company events (up to two weeks per trip).

Benefits

• Distributed work environment with twice-yearly in-person team sprints.
• Annual compensation review and performance-driven bonuses.
• USD 2,000 annual personal learning and development budget.
• Comprehensive benefits including holiday leave, parental leave, and Employee Assistance Programme.
• Travel perks including Priority Pass and long-haul upgrades.