Software Engineering Manager - Sustaining Engineering

About the Role

Canonical is seeking an Engineering Manager for our Sustaining Engineering team. This business-critical team continuously improves open-source software by resolving defects reported by customers, covering the stack from the kernel to user-space applications and IaaS platforms.

As a manager, your primary responsibility is to your people: ensuring they grow as engineers, make valuable contributions, and have a great experience. You will lead a regional team, reporting directly to the global Director of Sustaining Engineering.

Key Responsibilities

• Manage and lead a distributed team of engineers.
• Hire, coach, mentor, and provide career development guidance.
• Manage and measure key performance indicators (KPIs) and training.
• Support the timely delivery of bug fixes, patches, and technical solutions for Ubuntu, OpenStack, Ceph, Kubernetes, Juju, and MAAS.
• Advocate for modern software development practices and maintainable code quality.
• Foster a healthy, collaborative engineering culture.
• Collaborate with cross-functional teams and stakeholders.
• Travel globally up to 10% for internal and external events.

What We Are Looking For

• Professional software delivery experience using C, C++, Go, or Python.
• Strong technical leadership experience in complex problem resolution.
• Proficiency with version control (git) and debugging tools (gdb, crash).
• Demonstrated commitment to testing methodologies.
• Excellent verbal and written communication skills in English.
• Deep experience with Linux (Ubuntu preferred).
• Understanding of Open Source business models.
• People management experience in a support organization is a strong plus.

What We Offer

• Distributed work environment with twice-yearly in-person team sprints.
• Personal learning and development budget of $2,000 USD per year.
• Annual compensation reviews and performance-driven bonuses.
• Comprehensive benefits including holiday leave, maternity/paternity leave, and an Employee Assistance Programme.
• Travel opportunities and perks for long-haul company events.