Territory Sales Manager, Columbus - ChowNow

Are you a self-motivated and curious sales representative who wants to make money selling innovative technology? If you thrive in a fast-paced, growth-oriented, and collaborative team environment, this position may be for you.

About Us

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support thousands of restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps.

Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni.

About the Position

As a Territory Manager, you will be a key strategic contributor selling to independent restaurants in person. You will take ownership of revenue generation, turn qualified leads into opportunities, and manage your pipeline. You will work to qualify and establish a book of business from partner and inbound leads while also developing an outbound and referral strategy to close new sales opportunities.

You will collaborate with peers and leadership to become proficient in our Value Selling methodology, establishing yourself as a thought leader in restaurant technology to help restaurateurs improve their business using the ChowNow platform.

Travel & Requirements

• Regular travel throughout the assigned territory is required (approximately 60% of work time or 3 days a week, including a minimum of 45 restaurant drop-ins per week).
• Must possess a valid driver's license, maintain an acceptable driving record, and have access to a reliable, insured vehicle.
• Position reports to a Sales Leader; no direct reports.

What Success Looks Like

Within 30 Days You’ll:

• Progress through Ramp Camp (ChowNow’s New Hire Onboarding Experience).
• Thoroughly know our customers, their needs, and how our product adds differentiated value.
• Learn best practices by working with top producers.
• Develop a territory plan for outbound prospecting.
• Confidently run in-product web demos for a variety of audiences.

Within 60 Days You’ll:

• Drive your own deals through a full-cycle, outside sales funnel from qualifying to close.
• Own and manage relationships, including lead nurturing and building a referral network.
• Prioritize strategic opportunities and resources to maximize output.
• Utilize Salesforce (SFDC) reports and dashboards to evaluate your pipeline and KPIs.
• Hit and exceed your quota numbers.

Within 90 Days You’ll:

• Shape, iterate, and scale our sales strategy, taking initiative to improve team practices, tools, and content.
• Work closely with your manager to audit your sales pipeline using coaching and data-driven insights.
• Contribute to team growth by sharing best practices with peers.
• Complete a minimum of 45 restaurant drop-ins per week.
• Hit and exceed your quota numbers.

You Should Apply If:

• You have 3+ years of experience with a track record of consistent over-achievement in Outside/Field sales.
• You are genuinely curious about people, local restaurants, and food trends.
• You enjoy building lasting relationships that enable a strong referral network.
• You are a market expert knowledgeable about competitors, industry trends, and buyer decision-making.
• You are coachable, highly adaptable, and thrive in a fast-paced sales culture.
• You learn processes and technologies quickly, including CRM tools like Salesforce.

Benefits & Compensation

• Estimated On Target Earnings (OTE): $130,000 - $144,000 (depending on experience and location)
• Ongoing training and professional growth opportunities
• Medical, dental, and vision insurance
• Mental health coverage and wellness support programs
• Unlimited Paid Vacation
• 7 weeks of baby bonding leave for new parents; 8 weeks of paid pregnancy leave
• 401(k) matching
• Student loan assistance program or continuing education reimbursement
• Employee Stock Incentive Plan (Equity)
• Pet insurance coverage options