Vice President, Finance - ChowNow

About Us

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support thousands of restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and DoorDash.

About the Position

The VP, Finance will play a critical role in driving high-quality decision-making across ChowNow, creating financial rhythm and structure, communicating financial results and trends, and modeling complex opportunities. This role has a wide-ranging scope of responsibility and is best suited to a self-starter who excels at building scalable solutions, connects the dots across the organization, and enjoys a broad scope spanning accounting, finance, investor relations, and business partnership.

This role reports directly to the CEO and will manage the Finance team and business operations analytics professionals.

This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.

Core Responsibilities

Team & Organizational Leadership

• Successfully manage, lead, and grow a team of high-performing finance professionals.
• Work cross-functionally to develop operating policies, procedures, and improvement programs for corporate and business objectives.
• Improve operating teams’ understanding of financial levers, performance, and budget adherence through thoughtful analysis and partnership.

Financial Planning & Modeling

• Lead the financial planning process across the company, including quarterly, annual, and long-term forecasting, while overseeing Corporate & Strategic Finance.
• Build and improve financial models that enable effective decision-making regarding revenue growth strategy, cost structure, and expansion opportunities; own the three-statement financial model.
• Establish and maintain key metrics to provide insight into business performance, building complex financial models and analyses.
• Drive alignment on key performance indicators (KPIs) to measure business results and evaluate overall business health.
• Strategically manage ongoing financial analysis, including monthly/quarterly budget variance analyses, and partner with Accounting to support month-end close.

Executive & Board Partnership

• Provide insightful counsel to the Executive team, senior leadership team, and Board on financial issues related to company performance.
• Advise senior management on financial implications of business activities, making recommendations to strategically enhance performance.
• Develop and communicate key financial metrics to create transparency into financial performance.
• Prepare and analyze management presentations, including monthly reporting packages, Board of Directors materials, QBRs, and Finance Reviews.
• Serve as a key business partner and contributor to growth strategy, tactics, and long-range planning.

Strategic Initiatives

• Provide strategic thought leadership and analysis to identify actionable opportunities across the business.
• Support the CEO in fundraising efforts by developing financial models, diligence materials, and operating metric reports.
• Provide strategic contribution to company initiatives, including potential M&A opportunities.
• Develop and implement efficient financial processes and systems supporting a rapidly growing business.

Requirements

• 10+ years of progressive experience in FP&A, Accounting, Investment Banking, or Management Consulting, including 5+ years directly managing a Finance team.
• Advanced Excel and PowerPoint skills, with deep experience in financial modeling and corporate planning tools (e.g., NetSuite, Adaptive Insights/Planful, or similar).
• SaaS marketplace industry experience.
• Experience as a pressure-tested leader within a high-growth, fast-paced scale environment, with proven ability to implement clarity-driving systems and processes.
• Strong foundation in financial modeling, ideally rooted in investment banking.
• Demonstrated ability to think holistically about a business and use data to tell a strategic story.
• High analytical rigor with the ability to operationalize activities and quantitatively frame strategic initiatives.
• Excellent communication and interpersonal skills to engage the entire organization in key financial drivers.
• Ability to challenge assumptions productively and collaborate with a low-ego mindset.
• Bachelor’s degree in Finance or Accounting; MBA and/or CPA preferred.

Benefits

• Estimated On-Target Earnings (OTE): $270,000 - $320,000 (depending on candidate experience and location)
• Comprehensive medical, dental, and vision plans
• Mental health coverage and support programs
• Unlimited Paid Vacation
• 7 weeks of baby bonding time for all new parents; 8 weeks of Paid Pregnancy Leave
• 401(k) matching
• Student loan assistance program or continuing education reimbursement
• Employee Stock Incentive Plan (equity)
• Pet insurance
• Ongoing training and growth opportunities