Lead Product Manager - Code for America

Code for America believes government can work for the people, by the people, in the new digital age. For more than a decade, we've worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.

Code for America is looking for a talented Lead Product Manager, who will drive meaningful outcomes for clients by supporting and advancing our Safety Net, Tax Benefits, and/or Criminal Justice products and/or rapid response products.

About the role

The Lead Product Manager will own and set direction and strategy for a product or project, leading cross-functional teams to solve complex problems and deliver user-centered products and services.

This role reports to the Director of Product and involves up to 15% travel.

In this position you will:

• Set Product Strategy: Partner with program managers and team members to define the overall strategy for your project or program area.
• Drive Stakeholder Alignment: Communicate product vision and strategy to your team and external stakeholders with clarity and enthusiasm.
• Execute on Strategy: Lead a multi-disciplinary team (design, research, engineering) to test and develop solutions that work for underserved communities and promote systems change.
• Manage Risk & Collaboration: Collaborate with engineering and other team leads to develop team processes, identify risks, and determine mitigation strategies.
• Model Constructive Communication: Practice active listening, create space for team members to raise concerns, and foster an environment where differing perspectives are welcomed.

About you

• 7+ years of product management experience.
• Proven ability to lead high-quality product development using agile methodologies.
• Experience interpreting and leveraging user research, usability testing, and data analytics to validate product decisions.
• Strong product judgment regarding prototyping, coding, experimentation, and pivoting.
• Ability to write effective product strategy documents, feature specs, and provide thoughtful team feedback.
• Strong communication skills with experience managing internal and external project stakeholders.
• Experience making tough trade-off decisions and connecting short-term progress with a long-term vision.
• A passion for our mission of making government services better for the people who need them.

Bonus points if you have:

• Medicaid, healthcare, or insurance experience (Medicaid strongly preferred)
• Experience shaping future product opportunities or engaging in early-stage scoping conversations
• Product advisory or consulting work with government, civic tech, or a highly regulated industry