Mid-Market Account Executive, EMEA - Customer.io

About the Role

Customer.io is expanding its EMEA sales team and seeking a motivated Mid-Market Account Executive to drive growth in the UK and Ireland. This is a full-cycle sales role where you will manage the entire process from prospecting to closing.

Responsibilities

• Pipeline Development: Build and manage a pipeline through self-sourced and SDR-supported leads.
• Full-Cycle Sales: Lead the entire sales process, including discovery, demos, and closing for deals typically under $50,000 ACV.
• Solution Alignment: Conduct discovery calls to understand customer challenges and position Customer.io solutions effectively.
• Collaboration: Work with SDRs for lead quality feedback and coordinate with Customer Success and Technical Support for post-sale hand-offs.
• Performance Tracking: Own and report on individual sales metrics and pipeline status.
• Prospecting: Engage in consistent cold and warm outreach to maintain a healthy top-of-funnel.

Qualifications

• 2+ years of experience in full-cycle B2B SaaS or MarTech sales.
• Must be located in the UK or Ireland.
• Proven success in new customer acquisition.
• Familiarity with MEDDPICC or similar consultative sales frameworks.
• Excellent written and verbal communication skills.

Compensation & Benefits

• Total OTE: $190,000 ($95,000 base + $95,000 variable).
• Insurance: 100% coverage of medical, dental, vision, mental health, and supplemental insurance for you and your family.
• Leave: 16 weeks paid parental leave and unlimited PTO.
• Perks: Remote work and wellness stipends, plus a professional development budget.

Our Process

1. 30-minute video call with Recruiter
2. 45-minute video call with Hiring Manager
3. 60-minute Mock Call with Hiring Team