Coordinator, Marketing Operations (Fixed Term) - Elastic

About Elastic

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale. Used by more than 50% of the Fortune 500, our platform brings together the precision of search and the intelligence of AI to help organizations deliver on the promise of AI.

The Role

We are seeking two detail-oriented Marketing Operations Coordinators to support our global marketing engine from India. This role focuses on the execution and logistical backbone of our marketing investments, ensuring financial rigor and operational excellence.

What You Will Be Doing

• Allocadia Backend Excellence: Manage daily backend data entry, imports, and mapping. Ensure campaign metadata, budgets, POs, and actuals are reflected with 100% accuracy.
• Financial Logistics: Execute the end-to-end contract and PO lifecycle, including drafting requisitions and managing vendor invoice submissions.
• Execution Support: Own the "request-to-delivery" process for operational tickets, ensuring adherence to global standards.
• Data Accuracy: Monitor and map daily actuals, flagging discrepancies to regional leads to improve data hygiene.
• Cross-Regional Collaboration: Serve as the bridge between global campaign themes and regional execution.

What You Bring

• Experience: 1–3 years in an operations or administrative coordinator role, preferably within a global, matrixed organization.
• Tool Proficiency: High competence in budget/project management platforms (e.g., Allocadia, Salesforce, or similar).
• Operational Mindset: A proactive approach to identifying bottlenecks and improving process efficiency.
• Cultural Fit: Strong alignment with Elastic’s "Source Code" principles (Speed, Scale, Relevance, Simple Perfection).

Success Metrics

• SLA Compliance: >95% adherence to timelines for marketing operations requests.
• Data Integrity: 100% accuracy in Allocadia for POs, actuals, and budget tracking.
• Financial Precision: <2% error rate between Target, Forecast, and Actuals.
• Operational Agility: Reduce cycle time for logistics and procurement tasks by 15% quarter-over-quarter.

Benefits

• Competitive pay
• Health coverage for you and your family
• Flexible locations and schedules
• Generous annual vacation days
• Donation matching up to $2,000
• 40 hours of volunteer time off per year
• Minimum 16 weeks of parental leave