Senior Product Manager - Elation Health

The Role

As a Senior Product Manager at Elation Health, you'll own the connective tissue between our external vendor and compliance ecosystem and Engineering's execution—turning dense vendor specs and compliance requirements into clear, buildable work, while keeping the data and documentation behind it airtight.

Primary care clinicians have repeatedly awarded Elation "Best in KLAS" in our category, a recognition earned in part because our clinical data integrations—the ones you'll own—simply work. Reporting into Product, you'll partner with Staff PMs, Engineering, and CX, sitting at the exact point where vendor relationships (eRx, Labs, Vaccinations and more) meet the technical teams who build against them.

The right candidate thrives in technical complexity, comfortable translating ambiguous vendor and compliance requirements into precise engineering work, and curious enough to dig into the data until they find the real answer.

What you'll do

• Own product health monitoring and insights to share with engineering and product teams on how well adopted and utilized our services and features are across the EHR.
• Own documentation and runbook maintenance across our vendor integrations.
• Manage day-to-day vendor and compliance relationships.
• Translate vendor specs and compliance requirements into Engineering-ready user stories with clear acceptance criteria.
• Partner with Design and Engineering to shape solutions, weighing in on workflow and interaction tradeoffs before work gets built.
• Talk directly with customers and internal stakeholders to validate that what we're building actually solves their problem.
• Project-manage vendor integration and upgrade timelines.
• Partner with Engineering on implementation details and edge cases for vendor-facing features.
• Use AI tools to accelerate documentation, requirements drafting, and stakeholder communication.

What we're looking for

• 3–5+ years as a Product Owner, Business Analyst, or Technical Program Manager in healthcare tech or another regulated industry.
• Strong data & technical fluency: Comfortable reading API docs, writing/interpreting SQL queries, and tracing data flow diagrams end-to-end.
• Vendor/compliance relationship management experience.
• Experience working in scrum/agile environments: Knows how to write user stories, manage backlogs, and run planning.
• Compliance/regulatory comfort: Worked with HIPAA, HL7, FHIR, or similar healthcare data standards.
• Product development instincts: Comfortable partnering with Design on solution direction and running customer conversations.
• Detail-oriented: Naturally catches edge cases, missing requirements, and ambiguous acceptance criteria.
• AI proficiency for documentation, requirements, and communication tasks.

Nice to have

• Experience building lightweight automations (Zapier, Make, Retool) for recurring ops workflows.
• Background in support/technical case triage.
• Prior experience in a formal vendor negotiation or contract-management capacity.