Clinical Partnerships Representative (Massachusetts) - Equip

About Equip

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans.

Founded in 2019, Equip has been a fully virtual company since its inception. Recognized by Time as one of the most influential companies of 2023, along with awards from LinkedIn and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.

About the Role

The Clinical Partnerships Representative drives patient acquisition by building strategic relationships across a territory with healthcare and community organizations. They represent Equip's mission, connect people to treatment, and require an entrepreneurial and self-driven approach. This remote role involves regular field engagement, balancing virtual and in-person meetings.

Key Responsibilities

• Create strategies for maximizing brand reach and provider relationships within a territory.
• Cultivate new relationships and nurture existing ones through video calls, in-person meetings, events, and educational presentations—often collaborating closely with Equip’s clinical leaders to ensure impactful engagement.
• Deliver on patient acquisition and admissions goals in collaboration with various departments.
• Manage data, outreach efforts, and reports in a Customer Relationship Management system to demonstrate territory performance, identify key areas for improvement, and inform future strategy.
• Effectively plan and execute regional events that drive engagement with the target professional audience.
• Deeply understand the specific territory’s needs and position Equip as a solution for providers.
• Identify inactive providers and create actionable plans and timelines to re-engage.
• Collaborate with the Referral Coordinators and Admissions team to create a stellar referral process for provider partners.
• Work collaboratively with marketing, clinical operations, and payor partnership teams to effectively penetrate new markets.
• Identify local sponsorship opportunities and represent Equip at conferences.

Qualifications

• Bachelor’s degree or higher.
• 2+ years of experience in a sales or business development role, preferably in healthcare.
• Strong interpersonal skills, relationship-building expertise, and professional presence.
• Must reside in Western MA, with a strong preference for candidates based in the Worcester area.
• Effective communication, rapport-building, and influence at all organizational levels.
• Strong organizational skills and detail-oriented in a fast-paced, fluid environment.
• Proven track record of meeting goals.
• Comfortable with remote work, high autonomy, and self-motivation.
• Critical thinking for navigating challenges and rapid change.

Benefits & Perks

• Time Off: Flex PTO policy (3–5 weeks/year recommended) + 11 paid company holidays.
• Parental Leave: Generous parental leave policy.
• Health Benefits: Competitive Medical, Dental, Vision, Life, and AD&D insurance (Equip pays a significant percentage of premiums).
• Mental Health: Spring Health benefit providing 5 free therapy and 5 free coaching sessions per year for you and dependents.
• Healthcare Navigation: Employer-paid HealthJoy concierge service and Employee Assistance Program (EAP).
• Retirement: 401(k) plan option.
• Remote Work Stipends:
  • $50/month home internet stipend.
  • $250/month co-working space stipend.
  • Initial work-from-home stipend up to $500 (with $200 reloads at year 3, 5, 7, etc.).
  • Company laptop provided.

Work Environment & Travel

• Work is performed 100% remotely with regular field travel required within the assigned territory (up to 40%).
• Requires being in-market 2–3 days per week across local account visits (half or full days) and occasional overnight stays (approx. 2–4 overnights per month).
• Must live in the assigned region with access to reliable transportation.