Facilities Specialist - FMX

About the Role

Facilitates Management eXpress (FMX) is hiring a Facilities Specialist! As our Facilities Specialist, you’ll help customers get the most out of their facilities and maintenance operations. You’ll serve as a subject-matter expert in asset management, capital planning and forecasting, facility management, and related areas.

Every customer organization is different, which is what makes this role interesting. You’ll assess each customer’s needs, scope the right approach, make a clear case for it, and deliver projects efficiently, driving results for both the customer and FMX.

Key Responsibilities

• Communicate with customers and prospects to gain a thorough understanding of their business needs and document them effectively.
• Travel weekly (50% or more of the time) to customer sites across the country, spending multi-day trips walking buildings and working alongside customers and FMX team members.
• Propose new features to FMX’s flagship product, communicate their business value, and demonstrate expected ROI.
• Prepare assessments and recommendations to help customers improve their facilities and maintenance operations.
• Conduct walk-through surveys to assess the condition of mechanical, electrical, and plumbing (MEP) systems, structure and foundations, interiors, common areas, exterior walls, windows, roofs, and site work improvements.
• Interview property owners, occupants, key site personnel, and local government officials to obtain information concerning building conditions.
• Review repair/improvement cost information, certificates of occupancy, maintenance reports, building and fire department inspection reports, and related logs.
• Document facility and asset information through photographs, digital data capture, and analysis detailing system conditions and physical deficiencies.
• Prepare estimated costs to remedy building deficiencies and document alternative approaches.
• Act as a subject matter expert to aid customers in cost justifications, equipment selection, and consultative work.

Requirements

• Bachelor’s degree (BA/BS) in architecture, engineering, construction management, or a related field (or equivalent combination of education and experience) preferred.
• Experience in commercial building evaluation, commercial design, facilities, or construction.
• Recent graduates and early-career candidates with relevant coursework, internships, or hands-on experience are encouraged to apply.
• Ability to travel weekly (50% or more) to customer sites nationwide.
• Familiarity with building systems (site work, structural, building envelopes, MEP) or a strong interest in learning them.
• Strong written and verbal communication skills, with the ability to explain technical details clearly to non-technical stakeholders.
• Customer-focused approach with a commitment to timely, reliable, and courteous service.
• Comfort presenting information to a variety of audiences.
• Working knowledge of basic financial concepts (calculating percentages, discounts, costs) and a willingness to build skills in financial analysis.
• Strong problem-solving and analytical skills with independent execution ability.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Google Suite, plus the ability to quickly learn FMX products.
• Strong time management and organizational skills to manage multiple projects at once.

Nice-to-Haves & Preferred Backgrounds

Experience or exposure in any of these areas is a plus:

• Facility management or facilities coordination
• Building engineering or building operations
• HVAC/mechanical technology or skilled trades
• Construction, project management, or project coordination
• Maintenance supervision or maintenance technician roles
• Architecture, engineering, or construction management studies/internships

Certifications are not required, but interest in pursuing them is valued:

• Certified Facility Manager (CFM), Facilities Management Professional (FMP), or Facility Management Fundamentals
• Building Operator Certification (BOC)
• EPA 608 Certification (HVAC systems)
• IFMA or BOMA courses/certifications
• OSHA 10 or OSHA 30 safety training

Benefits & Perks

• 100% Company-Paid Insurance: Health, dental, vision, long and short-term disability, and life insurance.
• Remote-First Culture: Work from home with option to use the Columbus, OH office. One all-company event per year.
• Home Office Allowance: $500 equipment/furniture stipend, $60/month internet reimbursement, plus company-provided laptop and headset.
• Time Off: Generous PTO and UTO (unplanned time off) policies.
• Flexibility: Flexible scheduling to manage personal appointments.
• 401(k): Retirement savings plan.