Delivery Manager, Acquisitions - Mission Lane

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress.

We’re looking for a Delivery Manager to run delivery across Acquisitions, reporting to the Principal Delivery Manager.

The Impact You’ll Make

Right now, someone is applying for a Mission Lane credit card because they have somewhere they’re headed. Another cardholder is looking at their account and choosing their next step. Both moments depend on work that shipped on time and with the right guardrails, because teams across Credit, Marketing, Product, Engineering, and Data moved in step. As Delivery Manager, you help those teams move together, so customers see improvements sooner.

You’ll make delivery faster and more predictable at the same time, which takes surfacing risks and trade-offs across those teams early enough to act on them.

Acquisitions is your long-term focus. You may also help other high-priority initiatives that need extra delivery support. You’ll know it’s working when you’ve found and closed a delivery gap others hadn’t noticed, and the problems you own get resolved before they need escalation.

Key Responsibilities

• Contribute to the delivery approach and be the go-to for delivery questions within your teams.
• Run delivery discovery on new work, mapping dependencies, risks, and open questions before committing to a plan, then keep that plan current as delivery signals change.
• Run specific workstreams end to end, defining clear criteria for ‘done’ and delivering against them with a clear view of risk.
• Coordinate across cross-functional teams and any third parties, spotting connections between teams and building strong working relationships with each.
• Own communication on delivery: status and risk updates to peers and managers, and a clear path for partner teams to raise requests and concerns.
• Coach teams on delivery practices, onboard new contributors to delivery tooling and norms, and help improve delivery standards and metrics.

What You'll Need to Succeed

• You get energized by improving how delivery works, even when current results are good.
• You see the connections between teams and act on them without waiting to be asked.
• You enjoy being the person teammates turn to for answers, and coaching them along the way.

Qualifications

Minimum Qualifications

• 3+ years of experience delivering cross-functional initiatives end-to-end.
• Track record of identifying and resolving delivery problems within a team before they require escalation.
• Strong coordination skills, with the ability to recognize connections between teams and act on them early.
• Clear communication at the peer and manager level, including facilitating small groups of stakeholders.
• High standard for delivery quality and follow-through.
• Ability to travel ~4+ times per year for high quality in-person collaboration.

Preferred Qualifications

• Experience in financial services, fintech, or another regulated industry.
• Experience in acquisitions, growth, or customer-acquisition-adjacent domains.
• Familiarity with a credit acquisitions process at a bank, fintech, or card issuer.

Compensation & Benefits

• Base Salary Range: $96,000 - $125,000 per year
• Eligible for annual incentive (bonus) and equity programs.
• Comprehensive benefits package including paid time off, 401(k) match, monthly wellness stipend, health/dental/vision options, disability coverage, paid parental leave, flexible spending account (childcare & healthcare), and life insurance.
• Remote-first work environment.

About Mission Lane

Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name with better, clearer terms to over four million consumers. Mission Lane has cumulatively raised over $600 million of equity from leading investors including Invus Opportunities, QED Investors, LL Funds, and Oaktree Capital Management.