Payroll & Billing Specialist - G-P

About Us

Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About The Position

As a Payroll & Billing Specialist at G-P, you will manage day-to-day activities of multi-country payrolls for the LATAM region, including regular and off-cycle approvals and issues management.

We are looking for a focused professional with exceptional precision, a strong commitment to accuracy, and a proactive approach to problem-solving. This role requires someone who is highly adaptable and dedicated to ensuring the team's success in a fast-paced environment.

What You’ll Do

• Manage day-to-day payroll activities for the LATAM region, specifically Mexico, including regular and off-cycle approvals and issues management.
• Participate actively in the completion of global payroll processes and streamline payroll processes onto a singular platform.
• Work closely with Payroll, HR, Operations, and Finance teams to collect and review payroll data inputs for assigned country payrolls.
• Compile, review, and reconcile payroll input from G-P internal stakeholders and systems (GPP, Nova 2.0, Workday, Zoho, Zendesk, HR/Benefits Teams) and upload inputs to local service providers per agreed timelines utilizing global aggregators (Payzaar, ADP Celergo, ADP WFN).
• Monitor and reconcile vendor payroll processing and compliance activities, reviewing outputs for completeness and accuracy.
• Report payroll estimates for internal reporting and funding purposes.
• Request funding of payroll, payroll taxes, and third-party payments as applicable.
• Generate bills to clients using various cost reports, ensuring invoices are processed accurately and in a timely manner.
• Deliver data and reports to internal teams (HR, Finance, Operations, statutory third parties) on an accurate and timely basis.
• Serve as an escalation point for payroll and billing inquiries from employees, customers, and internal stakeholders.
• Communicate regularly with the Global Payroll Manager and Senior Manager on project status, provider service metrics, and process harmonization opportunities.

Qualifications

Minimum Requirements

• 1–3 years of payroll experience across multiple countries in the LATAM region (specifically Mexico).
• Degree in Finance, Business, Human Resources, or related disciplines.
• Experience with third-party payroll platforms such as ADP, Workday, or Ceridian.
• Experience converting local currency to billing currency.
• Experience in customer support and ticketing systems such as ServiceNow or Zendesk.
• Ability to provide clear payroll information to employees based on pay slips.
• Ability to comprehend requirements and execute multi-country payroll and billing transactions quickly in a fast-paced environment.
• Ability to handle a high volume of time-sensitive materials while maintaining data confidentiality and security.
• Proficient time management skills with a strong sense of urgency.
• Excellent communication and interpersonal skills with a collaborative personality.
• Advanced skill level in Microsoft Excel and PowerPoint.
• Flexibility to manage multiple time zones and requirements for a global remote workforce.
• Spanish language proficiency preferred.

Preferred Requirements

• Experience managing social security and government benefit portals (IMSS, Infonavit, Fonacot, or equivalent national/international portals).

Compensation & Benefits

• Base Salary: MXN 308,000 - MXN 385,000 gross annually (plus annual bonus eligibility based on performance).
• Benefits: Generous paid parental leave, flexible time off, medical, dental, and vision insurance, spending accounts, sabbatical after 5 years, and more.