Senior TA Operations Specialist - GitLab

About the Role

Talent Acquisition at GitLab is evolving, and you will be at the center of it. As a Senior TA Operations Specialist, you own the full technology infrastructure that powers how GitLab recruits at scale. You will architect intelligent workflows, maintain the systems recruiters depend on, and build the AI layer that makes those systems smarter over time.

What You'll Do

Systems, Tool Configuration & Infrastructure

• Own the end-to-end configuration of the TA tech stack (ATS stages, fields, picklists, scorecards, permissions).
• Manage all tools configuration, maintenance, and core setup.
• Own all integrations across the TA stack, including monitoring and incident response.

AI Agent & Automation Development

• Design, build, and deploy end-to-end AI agents and automation workflows.
• Lead AI proposal triage, assessing feasibility, process impact, and candidate experience.
• Drive prompt engineering, model management, and performance monitoring for all deployed agents.

Tools Ownership & Planning

• Lead the TA systems roadmap, including RFPs and tech stack planning.
• Manage vendor relationships and develop business cases for new AI tool investments.
• Lead legal and security reviews for AI tool proposals.

Governance, Compliance & Enablement

• Own the AI governance framework, including bias auditing and fairness reviews.
• Build and deliver AI-specific enablement curriculum and adoption programs for recruiters.
• Author and maintain AI-specific documentation, playbooks, and SOPs.

What You'll Bring

• Demonstrated experience owning and configuring enterprise ATS platforms and HR/TA tech stacks.
• Hands-on experience building and deploying AI agents or automation workflows.
• Strong understanding of prompt engineering, LLM behavior, and model performance monitoring.
• Experience managing integrations and diagnosing/resolving failures.
• Familiarity with AI governance, bias auditing, and compliance frameworks.
• A genuine curiosity about emerging recruiting technology.