Business Operations Lead - GiveCampus

GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by millions of donors and 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, affordability, and accessibility of education. At our current pace, we will facilitate $100 billion in charitable giving over the next decade—enough money to send more than 1 million students to college, tuition-free.

GiveCampus is backed by leading investors including Y Combinator, but we’re also practitioners of Sustainable Growth: we’ve made the Inc. 5000 list of America's fastest-growing private companies each of the last five years and we’ve been profitable nine of the last 10. In 2025, we celebrated a $140 million growth investment that included a major liquidity event for GiveCampus employees—the second in less than three years.

Our purpose-driven team of 130+ is located in 30+ states across the US: team members work from anywhere they choose. We have a 12,000 sq ft office in Washington, DC available for use, and we regularly organize team meet-ups, visit partner institutions, and host retreats in various locations.

Location & Travel

This is a remote-first role based in the U.S., with a strong preference for candidates residing in Chicago. While we embrace flexible, distributed work, team members are expected to attend multiple company-wide and team-specific onsites throughout the year. This role requires 20% travel.

Role Overview

Business Operations at GiveCampus is inspired by Claire Hughes Johnson’s take in Scaling People, where she describes it as "a team staffed with folks who have a mix of consulting and entrepreneurial backgrounds, who thrive on new situations and on solving problems."

In Business Operations, you solve challenging problems our company needs prioritized, while also identifying problems we should be solving, raising them, getting buy-in, prioritizing, taking ownership, and partnering across the company to execute. You will also work directly with our partners and users regularly to gather insights that shape our roadmap.

What We're Looking For

• 12+ years of related experience, including B2B or B2C SaaS experience spanning zero-to-one initiatives through scaling larger organizations.
• Action-oriented operator: A proven track record of getting things done in complex, fast-paced environments.
• Strategic industry vision: A clear point of view on the future of fundraising and the role GiveCampus plays in moving the industry forward.
• Analytical & execution rigor: Comfort communicating with leadership while diving deep into tools like Claude, Snowflake, Salesforce, Notion, and financial models.
• Ambitious mindset: Defaulting to scaling goals and asking "what would it take to double it?"
• Experiential learning expertise: Ability to create exceptional in-person and virtual experiences for internal teams.
• Strong business acumen: Ability to translate complex OKRs/KPIs into actionable strategy while staying attuned to macro environment trends.
• Core Attribute: Consistently bring energy, optimism, and enthusiasm to your work and team.

Key Responsibilities

• Make things work better: Identify opportunities to make company operations more efficient, effective, and scalable. Scope new processes and remove departmental friction.
• Develop new operational frameworks: Plan, lead, and execute strategic projects in collaboration with Department and Company Leadership.
• Validate ROI: Confirm initiatives achieve their intended business impact through metrics, usage tracking, and user feedback.
• Internal Communication: Prioritize internal communications channels to share progress and build meaningful employee experiences.