Channel Account Manager - Southeast

About GoGuardian

At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe.

What It’s Like to Work Here

We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work.

The Role

We are looking for an exceptional individual to own GoGuardian’s channel partner business within the Southeast region. This role combines data-driven decision making, partner relationship management, and business development. You will bring significant experience working with resellers and distributors in the educational technology sector, and you’ll be a self-starter and energy amplifier with a proven ability to turn strategy into regional growth.

You will own your region’s partner portfolio end to end, from joint business plans and pipeline to onboarding new partners and resolving channel conflict. You’ll work alongside our Channel Operations Specialist, who runs the operational side of our indirect business, so your time stays focused on partners, pipeline, and results.

Note: Candidates must live within close driving distance of a major Southeast airport, as this role requires field event representation and travel up to 30% of the time.

Key Responsibilities

• Regional Partner Ownership & Development: Own the portfolio of resellers, distributors, and solution partners in your region. Build strong relationships between partner and GoGuardian reps and leadership. Lead new partner onboarding and grow existing partners’ capabilities.
• Data-Driven Performance & Business Reviews: Analyze regional performance data, identify growth opportunities, and lead partner business reviews to evaluate results, address gaps, and drive improvement.
• Pipeline Development & Forecasting: Build and manage a robust pipeline across your regional partner network, supporting accurate forecasting, execution of joint business plans, and consistent growth in bookings.
• Sales Alignment & Account Planning: Drive sales planning, account mapping, and partner alignment with GoGuardian’s regional sales teams to generate pipeline.
• Channel Program Execution: Lead regional execution of channel programs, including partner SPIFs, events, and collaborative initiatives.
• Escalations & Collaboration: Manage regional partner escalations, customer satisfaction, and channel conflicts while partnering with Channel Operations, Sales, and cross-functional teams.

What We're Looking For

• Related experience in channel account management, business development, or partner management, with a strong emphasis on resellers and distributors.
• Proven expertise in data analysis and decision-making, including interpreting large datasets into actionable strategic recommendations.
• Experience with performance metrics, incentive programs, and pipeline management via standard dashboards and reporting.
• Demonstrated track record of owning a territory or partner portfolio and consistently growing bookings.
• Exceptional written and verbal communication skills with the ability to present complex data to partner sellers and senior leadership.
• Self-starter with an entrepreneurial mindset who drives initiatives independently and collaborates cross-functionally.
• High energy and passion for technology and K-12 education.

What We Offer

• Competitive pay, complete health insurance, 401(k) matching, and employee equity plan.
• Flexible time off, paid holidays, paid parental leave, and a paid year-end holiday break.
• Work-from-home funds, fertility & adoption reimbursement, and wellbeing support.