Manager, Solutions Engineering - Grafana Labs

The Opportunity

As a Manager of Solutions Engineering for the NEMEA region at Grafana Labs, you will lead a high-performing team of Solution Engineers. You will own the regional build-out, develop go-to-market strategies, and ensure customer success through professional services, support, and training. You will collaborate with Sales, Marketing, Product, and Engineering to drive adoption and exceed financial targets.

What You'll Be Doing

• Team Leadership: Attract, recruit, ramp, and mentor a diverse team of Presales SEs using a servant-leadership approach.
• Strategic Execution: Own regional planning and outcomes, balancing field responsibilities with team development.
• Sales Partnership: Partner with Benelux/NEMEA sales leadership on customer programs, marketing initiatives, and community events.
• Executive Sponsorship: Act as a thought leader and executive sponsor for key accounts in the region.
• Product Influence: Partner with Product Management and Engineering to influence the roadmap based on data-driven customer feedback.
• Operational Excellence: Manage the quarter-over-quarter cadence for demonstrations, technical deep dives, trials, and POVs.
• Channel Enablement: Drive enablement and sales through local and global channel partners (RSIs and GSIs).

What Makes You a Great Fit

• 5-10 years of experience in the high-tech industry (Developer, Architect, Sales Engineer, or Manager).
• Proven success in a fast-paced, high-growth, remote-first startup environment.
• Demonstrated track record of mentoring and managing performance.
• Experience with Open Source, Cloud-first, or Product-led sales motions is a major plus.
• Proficiency in formal sales methodologies (e.g., MEDDPICC, Value Selling).
• Direct experience selling monitoring, data, or visualization products.
• English fluency required; a second European language is preferred.
• Located in Sweden.

Why You’ll Thrive at Grafana Labs

• 100% Remote, Global Culture: A collaborative, distributed team across 40+ countries.
• Innovation-Driven: Autonomy and support to ship great work.
• Transparent Communication: Open decision-making and regular company-wide updates.
• Balance is Key: 30 days of annual leave, including reserved shutdown days.
• Empowered Teams: A high-trust, low-ego culture that values outcomes.