Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards, Grafana Cloud brings AI to observability and observability to AI, giving teams unified visibility so they can see, understand, and act on all their disparate data.
We are looking for a technically fluent engineer who loves building powerful demos, explaining complex systems clearly, and helping SRE and platform engineering leaders understand the value of our open approach to observability.
What You'll Be Doing
- Create and maintain polished, narrative-driven demos that highlight Grafana’s value for SRE and platform engineering leaders.
- Record high-quality technical demo videos and walkthroughs in partnership with our video and content teams.
- Lead webinars, workshops, and technical sessions designed for evaluators.
- Serve as PMM’s technical liaison to the SE organization, ensuring consistent messaging and demo guidance.
- Produce technical enablement assets, value-driven talk tracks, competitive narratives, and demo best practices.
- Extend technical narratives into impactful buyer-facing channels including analyst briefings, industry forums, podcasts, conferences, and online technical communities.
- Partner with software engineers to streamline demo setup, content workflows, and asset updates through automation and AI-driven tools.
What Makes You a Great Fit
- 5+ years in a technical role (solutions engineering, SRE, DevOps, backend engineering, technical PMM, or similar).
- Interest and ability to travel to training and customer events 10-12 weeks per year.
- Strong understanding of observability concepts and the needs of SRE/platform teams.
- Ability to translate deep technical concepts into clear, value-focused stories.
- Experience presenting technical content through demos, workshops, or webinars.
- Excellent written and verbal communication skills.
- Strong cross-functional collaboration and high ownership mindset.
- Comfort with light scripting or workflow automation.
Why You’ll Thrive at Grafana Labs
- 100% Remote, Global Culture
- Scaling Organization with meaningful work
- Transparent Communication and approachable leadership
- Innovation-Driven with autonomy and support
- Open Source Roots and empowered teams
- Global annual leave policy of 30 days per annum (including shutdown days)
Timezone overlap
UTC+0–+1
Benefits
RSUs, PTO, Bonus, Parental leave, Equity
Open to
UK
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