Senior Product Designer, Knowledge Graph - Grafana Labs

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI.

We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital.

The Opportunity

As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship-building skills will be essential to your success.

As Senior Product Designer for Grafana Cloud’s Knowledge Graph, you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog, and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from existing telemetry, maps dependencies, and runs anomaly detection to give engineers and SREs an up-to-date picture of their systems.

Over time, you will develop deep expertise in your product area and associated personas, use cases, and workflows to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team by coaching and mentoring other designers.

What You’ll Be Doing

• Enable customers to easily understand and explore how their systems connect to each other, finding clear ways to present complex, dynamic information without overwhelming users.
• Translate research and data into digestible user experiences that break down complexity.
• Tailor experiences to different target audiences, covering multiple user perspectives.
• Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions.
• Prioritize for impact while balancing business priorities, customer wishes, and technical constraints.
• Document user needs, pain points, design directions, UX trade-offs, and detailed feature specifications.
• Execute research and contribute to quantitative and qualitative research initiatives with researchers, customers, and community members.

What Makes You a Great Fit

• 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or highly technical users.
• A strong portfolio of effective designs for complex products delivered in a fast-paced environment.
• Experience running qualitative research in complex fields and building deep empathy with users.
• Ability to balance business goals, product priorities, customer feedback, research insights, and technical considerations in design decisions.
• Strong cross-functional collaboration skills across multiple time zones to iteratively ship products while maintaining a end-to-end design vision.
• Experience working in a fully remote environment with high autonomy and transparent communication.

Bonus Points

• Experience designing complex, data-dense interfaces with a focus on clarity.
• Ability to rapidly gain an understanding of complex technical domains and workflows.
• Domain knowledge or experience in observability, cloud infrastructure, or database monitoring.
• Experience helping engineering-led design teams scale their practice and organization-wide impact.

Application Note

When applying, please provide an example of an experience where decision-making in a complex area was made easy through a well-curated UI, along with a sentence or two on why you believe it was effective.

Compensation & Rewards

In Spain, the Base compensation range for this role is EUR 75,724 - EUR 90,869. Actual compensation may vary based on level, experience, and skillset.

All roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.

Benefits & Culture

• 100% Remote, Global Culture: Collaboration-focused distributed team across 40+ countries.
• Generous Paid Time Off: 30 days of annual leave per year, including 3 Grafana Shutdown Days.
• In-Person Onboarding: Join fellow new team members for dedicated onboarding.
• Career Development: Clear pathways for advancement and cross-functional growth.