Senior Product Manager, App O11y - Grafana Labs

Grafana Labs is seeking a Senior Product Manager for Application Observability (App O11y) to join our fully remote team in Spain.

As the Product Manager for App O11y, you will define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. You'll help application developers and SREs understand application performance, user impact, and root causes when things go wrong.

What You'll Be Doing

• Transform ideas and feedback into a product vision and roadmap.
• Empathize with customer problems to collect user needs, requirements, and pain points.
• Curate and properly represent user feedback to Engineering, providing evidence to support tradeoffs and priorities.
• Work closely with Product Marketing Management (PMM) to enable GTM on product differentiation, including presentations, documentation, website content, datasheets, and whitepapers.
• Use deep product expertise to make decisions about go-to-market strategies, pricing, packaging, licensing, and tiering.
• Build App O11y on top of the Knowledge Graph, integrating high-fidelity signals like traces and profiles into our full-stack observability experience.

What Makes You a Great Fit

• BS/BA in Computer Science, a related field, or equivalent work experience.
• 5+ years of experience in Product Management.
• 5+ years of experience working with a B2B SaaS product.
• Experience using or building observability products, telemetry databases, and/or developer tools.
• Strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and workflows.
• Experience working with Engineering and Design teams to build delightful products with sound UX in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders.

Bonus Points

• Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors.
• Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope.
• Experience with eBPF and/or automatic instrumentation.
• Experience with open source software and/or commercial open source companies.
• Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings.
• Experience operating applications in production, being on call, or troubleshooting performance and reliability issues.