Senior Product Manager, App o11y - Grafana Labs

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards, Grafana Cloud brings AI to observability and observability to AI, giving teams unified visibility across their disparate data.

This is a fully remote position open to candidates based in Sweden.

The Opportunity

As the Product Manager for Application Observability (App O11y), you will be responsible for helping application developers and SREs understand how their applications are performing, what affects their users, and where to focus when issues arise. You will continue building App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals such as traces and profiles as first-class parts of the product experience.

You will bring these capabilities together into a unified full-stack observability experience alongside our Drilldown products, building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static dashboards.

Key Responsibilities

• Transform ideas, feedback, and telemetry data into a compelling product vision and roadmap.
• Empathize with customer problems to understand user needs, requirements, and pain points.
• Curate and clearly communicate user feedback to Engineering and Design, providing evidence to support tradeoffs and priorities.
• Work closely with Product Marketing (PMM) and GTM teams on product positioning, differentiation, documentation, and collateral.
• Use deep product expertise to shape go-to-market strategies, pricing, packaging, licensing, and tiering.
• Balance new product innovations with the depth, performance, and reliability expected from tracing and profiling systems.

Requirements

• BS/BA in Computer Science, a related field, or equivalent practical work experience.
• 5+ years of experience in Product Management.
• 5+ years of experience working on a B2B SaaS product.
• Hands-on experience using or building observability products, telemetry databases, and/or developer tools.
• Strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and downstream workflows.
• Proven track record collaborating with Engineering and Design teams to deliver polished UX in a fast-paced environment.
• Excellent written and verbal communication skills with strong cross-functional influence.

Bonus Points

• Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors.
• Experience with distributed tracing or continuous profiling systems (e.g., Grafana Tempo, Grafana Pyroscope).
• Familiarity with eBPF and/or automatic instrumentation.
• Experience with open source software or commercial open source companies.
• Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings.
• Prior experience operating production applications, participating in on-call rotations, or troubleshooting performance issues.

Compensation & Benefits

• Base Salary: SEK 814,216 - SEK 977,059 (Sweden base salary range; actual offer varies based on experience and skillset).
• Equity: Restricted Stock Units (RSUs) included with every role.
• Annual Leave: 30 days of annual leave per year, including 3 company-wide Grafana Shutdown Days.
• Work Environment: 100% remote-first, globally distributed culture with dedicated in-person onboarding.