Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations. We are a 100% remote company with team members across 40+ countries.
Our Commercial Solutions Engineering team acts as our in-house, customer-facing product experts, enabling worldwide growth by educating potential and existing customers to ensure they are successful.
What You'll Be Doing
- Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
- Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical presentations to potential and existing customers
- Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
- Drive product conversations based on need and problems learned during customer interactions
- Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit
- Ideally located in the Central Region of the US (PST or EST US)
- 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
- Strong judgment, collaboration, and leadership skills suited for a high-growth startup environment
- Ability to work and collaborate effectively with a remote-first, international team
- First-class written and oral communication skills to articulate our value proposition and technical advantages
- Passion for solving technical challenges and bringing creative solutions to customers
- Technical mindset and a desire to grow technically
- Self-motivated, proactive, and creative mindset
Timezone overlap
UTC-8–-5
Benefits
Open to
US
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