Staff Product Manager, OpenTelemetry - Grafana Labs

About the Role

As the Staff Product Manager for OpenTelemetry Experience, you will own the end-to-end journey for helping users and agents instrument workloads and successfully send telemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads by reducing complexity and failure points in the instrumentation process.

What You’ll Be Doing

• Strategy & Roadmap: Define the vision and cross-product roadmap for the journey from uninstrumented workloads to healthy, actionable telemetry.
• Experience Design: Create coherent, opinionated experiences for SDK instrumentation, automatic instrumentation (e.g., Beyla, SDK injection), and Collector-based deployments.
• Problem Solving: Identify and eliminate causes of setup failure, misconfiguration, and low-quality telemetry.
• Cross-Functional Leadership: Establish shared principles and success criteria across engineering, design, and documentation teams.
• Data-Driven Decisions: Use customer research and product signals to prioritize investments and measure outcomes like onboarding completion and time-to-value.
• Go-To-Market: Partner with marketing to define product narratives, technical content, and adoption programs.
• Ecosystem Engagement: Represent Grafana Labs in relevant OpenTelemetry community discussions.

What Makes You a Great Fit

• 5+ years of Product Management experience in developer tools, observability, infrastructure, or data platforms.
• Proven track record of leading strategy across multiple teams without direct organizational authority.
• Strong working knowledge of OpenTelemetry (SDKs, OTLP, Collector pipelines, semantic conventions).
• Experience with instrumentation systems, agents, or configuration-heavy infrastructure.
• Understanding of deployment challenges across Kubernetes, VMs, and public cloud environments.
• Excellent communication skills, capable of influencing technical and non-technical stakeholders in a distributed environment.

Bonus Points

• Experience contributing to the OpenTelemetry or broader open-source observability ecosystem.
• Familiarity with eBPF, automatic instrumentation, or runtime-based instrumentation.
• Firsthand experience as an SRE, platform engineer, or observability practitioner.

Why Grafana Labs?

• 100% remote, global culture with a focus on collaboration and transparency.
• High-growth environment with a commitment to open-source values.
• Competitive compensation including base salary and Restricted Stock Units (RSUs).
• Generous leave policy (30 days per annum).