Product Manager - Great Question

About Great Question

Great Question is the end-to-end agentic user research platform. Our platform enables teams to recruit participants, run research, and share insights—all in one place. Backed by world-class investors and trusted by industry-leading teams like Gusto, Experian, Canva, and Brex, we’re building the future of customer research.

We believe AI is a multiplier for creativity, speed, and scale. Everyone on the team is encouraged to lean into AI, not just to be more efficient, but to push boundaries and unlock new possibilities. Whether you’re writing, designing, coding, or analyzing, we expect you to explore how AI can elevate your craft.

Our culture is built on high trust, high agency, and high emotional intelligence.

About This Role

You’ll be a Product Manager owning a strategic area of Great Question with a team of 3–4 engineers. We’ll give you a clear outcome to move. Figuring out the bets that get us there, and the near-term roadmap for your area, is your job. You’ll work alongside two other strong PMs and a product designer, and report to our Head of Product. It’s an individual contributor role, remote in North America with Pacific-hours overlap.

Research is a chain of multi-step workflows—recruiting, scheduling, running sessions, synthesis. We want that chain simple and reliable enough that a builder, or an agent working for them, can run it end to end in a flexible way.

In your first three months, you’ll take over an area tied to our strategy, ship a few meaningful things with your team, and find out whether they worked.

What this role isn’t: managing a backlog or running process. You’ll move between strategy and execution all the time, and you’ll own the results your area is meant to drive.

What You’ll Be Responsible For

• Find the bet: Dig through product data and customer signals—support chats, sales asks, your own research—and come back with a strong hypothesis about what will move your outcome.
• Shape it: Scope the problem carefully or skip straight to a prototype when appropriate. Decide what happens now, later, or never.
• Ship it well: Keep the team organized and motivated, staying close to the details to ensure work ships on time and to a high bar.
• Release it: Run launches and ensure Sales, Success, and Marketing know what’s coming and have what they need.
• Learn from it: Monitor results and decide whether to double down, iterate, or stop.

About You

• 5+ years as a product manager in B2B software.
• Comfortable working in product analytics or running a database query as you are jumping on a customer call. You form strong opinions and change them when the evidence does.
• Detail-oriented track record of shipping complex work on time without lowering the bar.
• Daily user of AI tools (like Claude Code or Cursor) with experience shipping production AI features (e.g., MCP servers, agentic workflows).

You’ll thrive here if you’re:

• Bought in on AI: Excited about AI, constantly trying new tools, staying current on state-of-the-art capabilities, and discerning where AI adds genuine value versus noise.
• Technical enough to be dangerous: Ready to get hands-on with AI, whether shipping small fixes or prototyping in code.
• Close to customers: Regularly talking to customers and reflecting their feedback in your decisions.
• Clear and decisive: Communicating clearly, making the call, and committing.
• High agency: Seeing what needs doing and executing without waiting to be asked.

Bonus Points

• Experience building B2B workflow products, particularly multi-step flows where state and status get complicated.
• Hands-on experience with agent runtimes or evaluating the quality of AI output.
• Prior experience working on a remote, async team.

Why You’ll Love Working Here

• Remote-first culture with high trust, high autonomy, and an emphasis on async communication
• Opportunity to shape and scale a critical business function
• Work on cutting-edge agentic AI integrations that matter
• Competitive compensation & equity
• Generous PTO, health benefits, and learning stipend
• Annual team retreats and virtual events