Channel Account Manager I, Service Providers - Huntress

About Huntress

Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team dedicated to making enterprise-grade cybersecurity accessible to businesses of all sizes. We protect over 6M endpoints and 17M identities worldwide by combining in-house technology with a 24/7 human-led Security Operations Center (SOC).

The Role

As a Channel Account Manager, you will play a critical role in driving revenue through engagement, expansion, and retention across our partner base. You will act as a trusted advisor to our partners, helping them deliver robust cybersecurity solutions to their customers.

Responsibilities

• Drive Growth: Achieve and exceed quotas based on expansion metrics and renewal rates.
• Partner Success: Act as a trusted advisor to increase partner adoption, customer satisfaction, and service quality.
• Relationship Management: Build and maintain strong relationships with multiple contacts within assigned partner organizations.
• Culture: Maintain and reinforce Huntress’ core values and culture.

What You Bring

• 2+ years of experience in Account Management, Customer/Partner Success, or Channel/Direct Sales (ideally mid-market focus).
• Strong knowledge of the MSP space and the cybersecurity industry.
• Proficiency with Salesforce or similar CRM platforms.
• A strong bias for action and the ability to execute tasks efficiently.
• A passion for advocating for the partner community.

What We Offer

• Remote-First: A 100% remote work environment since 2015.
• Setup Support: Home office reimbursement (£398) and monthly digital reimbursement (£92).
• Growth & Wellness: Access to the BetterUp platform for coaching and professional development.
• Global Connection: Travel to the US 1-2 times per year for company events.
• Benefits: Pension scheme and generous personal leave entitlements.

Huntress is an equal opportunity employer committed to inclusivity. We do not discriminate based on race, ethnicity, religion, sex, or any other protected status.