Manager, Security Operations Center - Huntress

About Huntress

Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, backed by a 24/7 human-led Security Operations Center (SOC). Huntress now secures more than 5M endpoints and 16M identities worldwide.

About the Role

The Huntress Security Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners’ networks 24/7, 365 days a year. Daily activities consist of providing investigation, containment, and response actions across millions of endpoints.

This role is accountable for defining and streamlining processes, workflows, and playbooks that enable effective day-to-day operations. As Huntress continues to grow, we are focused on scaling operations and force-multiplying our human analysts by 10X. You will be responsible for enabling analysts to meet our mission and achieve internal Service Level Objectives for response times, working with regional peer managers to ensure consistent global operations while providing training and career growth opportunities.

• Reports to: Director, Security Operations Center
• Compensation: $165,000 - $185,000 base pay plus bonus and equity

Responsibilities

• Design, implement, and enforce internal processes to reduce burnout and increase productivity across global expectations and standards.
• Manage and enforce local/global shift coverage to ensure 24/7/365 continuous operations.
• Hold weekly 1:1 meetings with analysts to socialize initiatives, gather and provide feedback, and support career progression.
• Contribute to analyst training programs in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation.
• Partner with Product teams to prioritize new capabilities that augment and force-multiply analyst work.
• Maintain accountability for routine quality assurance in your designated region.
• Engage with Support to create streamlined workflows for partner/customer requests needing SOC analysis.
• Mature processes and relationships with Tactical Response, Threat Hunting, and Detection Engineering teams.
• Provide technical leadership for SOC analysts.
• Ensure team alignment with Huntress’ overall mission and objectives.
• Develop, track, and report on OKRs linked to SOC initiatives.
• Help operationalize new Huntress technologies and services.
• Participate in public speaking engagements (webinars and in-person events).

What You Bring To The Team

• Experience leading diverse cybersecurity teams spanning SOC, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, and Detection Engineering.
• 5+ years of Security Analyst experience in a global 24x7 SOC with a focus on Windows forensics.
• 3+ years of team lead or managerial experience in a global operations center or IR role (preferably within an MSSP, MDR provider, or IR service).
• Active engagement in the information security community (conferences, open-source projects, public conversations).
• Continuous learner up to date on threat actor tradecraft, detection techniques, and security operations concepts.
• Ability to create detailed process diagrams and operating procedures.
• Strong communication skills to explain technical concepts to non-technical stakeholders.
• Demonstrated history of leading initiatives requiring delegation and accountability.
• Data-driven approach with familiarity in Data Science concepts.

What We Offer

• 100% remote work environment (remote-first since 2015)
• Generous paid time off policy (vacation, sick time, and paid holidays)
• 12 weeks of paid parental leave
• Comprehensive medical, dental, and vision insurance
• 401(k) with 5% employer contribution (regardless of employee contribution)
• Life and disability insurance plans
• Stock options for all full-time employees
• $500 one-time home office setup reimbursement
• Annual allowance for education and professional development
• $75/month digital/internet reimbursement
• Access to BetterUp coaching platform