Chief of Staff - Pindrop

Who We Are

Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:

• Is this identity synthetic? Detect AI-generated and manipulated voice and video.
• Is this identity risky? Identify fraud, suspicious behavior, and other risk signals.
• Is this identity known? Authenticate identities using voice, device, behavioral, and other signals.

Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions.

Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.

Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

The Role

We're hiring a Chief of Staff to sit at the right hand of our CEO during a period of rapid growth. This isn't an administrative role; it's a strategic and operational multiplier. You'll help the CEO and leadership team move faster and think more clearly by managing the flow of information, decisions, and follow-through across the company.

This role increasingly requires genuine AI fluency, not as a "nice to have" tool skill, but as a core way of operating. You'll be expected to use AI to accelerate your own output (synthesis, research, drafting, modeling) and to help the leadership team think through where AI changes the company's operating model, competitive position, and workforce. You don't need to be a machine learning engineer, but you should be someone who is already using AI tools daily to work faster and better, and who can bring that fluency into how the exec team plans and operates.

What You'll Do

Plan

• Own the rhythm of business, the cadence of OKR reviews, ELT syncs, and board prep - so leadership always knows where the business stands and what needs a decision now vs. later.
• Identify key internal issues, market trends, and the data/metrics that matter, feeding the annual planning process (OKRs), quarterly offsites, and weekly leadership meetings.
• Help the CEO and ELT track progress against strategic bets and flag risks before they become fires.

Execute

• Set agendas, drive discussion, and own notes and action items for CEO and leadership meetings.
• Drive cross-functional alignment — act as the connective tissue across teams when a decision stalls, diagnosing why and forcing resolution.
• Use AI tools to speed up your own workflow: synthesizing meeting notes into decisions, drafting first-pass communications, building models and dashboards, and researching fast.

Advance

• Run special projects, which may include new market or partnership scouting, M&A support, org design, and employee engagement.
• Own or co-own select cross-functional initiatives end-to-end, from framing the problem to driving it to a result.

Communicate

• Prepare materials for all-hands meetings, board meetings, and investor updates.
• Translate dense or technical topics into clear, executive-ready narratives and recommendations.
• Serve as a trusted sounding board and occasional proxy voice for the CEO in select forums.

What You'll Gain

• Work alongside a growth-minded Founder & CEO: Partner directly with a founder who is continuing to push the company, the category, and the leadership team toward what's next.
• Learn from a best-in-class Executive Leadership Team: Work across an experienced ELT spanning technology, product, go-to-market, finance, people, and legal.
• Operate inside an AI-first organization: Help shape how an AI-first company operates as AI fundamentally transforms products and operations.
• Get a firsthand view of what it takes to scale: Access strategy, operations, people, customers, investors, and the Board up close.
• Grow as the company grows: Build judgment, pattern recognition, executive presence, and operating experience aimed toward general management.

Who You Are

• Resilient in the face of ambiguity, change, and competing priorities.
• Optimistic and biased toward turning problems into solutions.
• Resourceful — excited to teach yourself something new when the situation calls for it, including new AI tools and workflows.
• Accountable — you do what you say you'll do, under-promise and over-deliver.
• Nimble and adaptable when priorities shift, while still seeing the forest through the trees.
• Curious about how AI is changing executive operations and energized by using it in your daily work.

Your Skill-Set

• Savvy about how rapid-growth businesses run, and hungry to learn more.
• Hands-on: build dashboards, models, spreadsheets, and high-quality presentations.
• Fluent with AI tools (e.g., Claude, ChatGPT, Gemini) as part of your daily workflow for research synthesis, drafting, data analysis, and decision prep.
• Comfortable evaluating new AI tools and making practical judgments on adoption vs. hype.
• Able to synthesize executive conversations into clear, actionable plans and drive them to completion.

Trust, Discretion & Access

• Strict confidentiality and careful judgment regarding sensitive materials (board prep, compensation, M&A, org changes).
• Clear boundary understanding between transparency with the CEO and discretion with others.

Travel & Availability

• Minimum of two weeks per quarter at Atlanta HQ to work in person with the CEO; additional travel as needed for offsites and customer visits.
• Flexibility outside standard hours for fast-moving executive priorities when live issues arise.

Requirements

Must-Haves

• 3+ years of experience at a top-tier management consulting firm, investment bank, or VC/PE firm.
• 3+ years of additional experience at a hyper-growth tech company.
• Demonstrated, hands-on use of AI tools in your day-to-day work.
• Strong problem identification and problem-solving skills with executive presence.
• Highly organized and analytical, with a data-driven approach to decisions.

Nice to Have

• Prior experience as a Chief of Staff or in a strategic operations / business partner role.
• Experience managing company-wide goal-setting frameworks (e.g., OKRs).
• Experience helping leadership teams evaluate or roll out AI tools and workflows.
• Exposure to security, fraud, authentication, or voice/AI-detection industries.

What We Offer

• Competitive compensation package, including RSUs for all employees.
• Remote-first environment with flexibility and autonomy.
• Intentional in-person moments through regular team on-sites and gatherings.
• Unlimited Paid Time Off (PTO).
• Comprehensive Health Coverage, including an employer-paid option and HSA contributions.
• Low-cost Vision & Dental Plans.
• Paid Parental Leave (plus one year of diaper delivery for new additions).
• Monthly Phone and Internet Allowance.
• Enhanced Fertility and GLP-1 Benefits.
• Annual Learning & Development Stipend.