Growth & Marketing Representative - Jane

About The Role

Our team helps clinic owners grow their businesses through their websites and online presence, connecting directly to Jane's mission of helping the helpers: when a clinic gets found by more of the right patients, the practitioners inside get to do more of the work they love.

We offer Jane customers a free website checkup—a no-obligation look at their online presence through an SEO lens—and clinic owners are loving it. Many finish the call asking how our team can help. This role exists to own those conversations. Every call on your calendar is with someone who is already curious; this is warm inbound, not cold-calling. You'll start by running checkup calls, providing owners clear and genuinely useful recommendations, and grow into running demos and intro calls across all four of our services: Jane Websites, Jane SEO, Social Plus, and Google Ads.

A few things make this team different:

• No commission: There is no pressure to convert at any cost.
• Fit first: We would rather you walk away from a bad fit than push a sale, because clinic marketing exists to help owners fill their calendars with booked appointments.
• No sales experience required: You will be mentored directly by our customer growth lead, and within your first 90 days you will be running checkup calls with confidence.

What Impact You'll Make

• Own free website checkup calls, giving clinic owners clear and actionable recommendations that turn warm interest into active engagement
• Grow into running demos and intro calls across Jane Websites, Jane SEO, Social Plus, and Google Ads, helping owners feel confident in what they are choosing
• Drive your own pipeline in Close CRM, nurturing and following up on a high volume of warm inbound leads
• Lead honest conversations about value and cost, including what it costs a clinic not to make a change, and walk away from bad fits rather than pushing a sale
• Get fluent quickly with Claude for call prep, research, and follow-ups from day one

What Experience We Need

• Customer-facing experience in some form (support, customer service, retail, hospitality, or an early sales role) where you were confident holding conversations with people you just met
• A knack for explaining technical concepts simply and clearly without dumbing them down
• Energy for high-volume days with variety: lots of calls, diverse clinic owners, no rigid scripts, and self-driven follow-ups
• Coachability and self-direction: open to feedback and comfortable managing your own conversations and lead pipeline once trained
• Comfort learning new software quickly and eagerness to incorporate Claude into your daily workflow

Nice to Have

• Experience or a personal connection to allied health (e.g., clinic front desk work, family in the field, or having used Jane as a patient or practitioner)

About Jane

Jane is a founder-led, high-growth SaaS company with a remote-first team working across Canada, the US, and the UK, united by our mission to help the helpers. We build the platform and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. More than 70,000 businesses and 250,000+ practitioners interact with Jane daily.

Compensation & Benefits

• Starting Salary: CAD $60,000 base salary for entry-level roles, with regular career development conversations and compensation reviews as you grow
• Comprehensive benefits package