Senior Accountant - Lob

Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel.

Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building a team to shape the future of direct mail.

Role Overview

The Senior Accountant is responsible for managing the company's accounts receivable and revenue recognition processes, ensuring accurate and timely billing, collections, and reporting in accordance with ASC 606. This role owns key aspects of the monthly close related to revenue and AR, partners cross-functionally with Sales, Product, and Engineering on contract and billing matters, and helps maintain strong internal controls as the business scales.

Key Responsibilities

• Support month-end close activities related to revenue and AR (journal entries, reconciliations, flux analysis).
• Record journal entries for cash receipts and maintain reconciliations.
• Ensure revenue is recognized in accordance with GAAP and ASC 606, including evaluating contracts for multiple performance obligations, variable consideration, and standalone selling price.
• Oversee AR sub-ledger accuracy, including invoicing, credit memos, and cash application.
• Investigate and resolve billing discrepancies, invoice disputes, and credit memo mismatches between billing systems (e.g., Salesforce, a billing engine) and the GL (e.g., NetSuite).
• Manage communications to customers related to outstanding invoices.
• Identify and drive process improvements/automation opportunities in billing-to-cash workflows.
• Maintain and improve internal controls over revenue and AR processes.
• Support external audit requests — pull revenue journal details, contract support, and reconciliations for auditors.
• Support weekly reporting on business results to leadership.

What You'll Bring

• Strong knowledge of GAAP and how it applies to accounts receivable, revenue, deferred revenue, and unbilled receivables.
• Solid understanding of ASC 606 (revenue recognition) — performance obligations, variable consideration, contract modifications.
• Process improvement mindset — spotting where manual reconciliation work can be automated or tightened; work with AI models is a plus.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills — interacting with customers and/or vendors.
• Exceptional time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.

Bonus Points

• Bachelor's Degree in Accounting/Finance, or concentration in Accounting.
• 4+ years of relevant experience (AR/revenue accounting).
• Advanced/Intermediate Excel skills.
• NetSuite and Salesforce experience preferred.
• CPA is preferred.
• Experience with legacy migrations.

Location Eligibility

Lob offers remote working opportunities in the following US states: AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, MT, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA.

Our Commitment to Diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws.