Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes.
We’re looking for a creative, organized, and metrics-driven Social Media Manager to join our team and guide social media strategy and content, track and protect Muck Rack’s brand reputation on social media, and drive engagement across social media platforms.
What you’ll do:
- Develop and execute social media strategy aligned with company goals and campaigns
- Develop creative and engaging copy for campaigns
- Collaborate with design, communications, and marketing team on strategy, measurement, and creative execution
- Engage with our community of public relations and communications professionals, journalists, and other media-adjacent audience members on social platforms
- Monitor social media mentions, escalate issues, and respond in a timely manner
- Analyze and report on results
- Manage social media calendar, publish and schedule posts
How success will be measured in this role:
- Increased engagement and followings across social channels
- Successfully planned for and executed social media strategies for key campaigns
- Increase response rate to customer service inquiries
What we’re looking for:
- 5+ years professional experience, with direct experience in social media management
- Proficiency in Sprout Social or similar platform
- Comfortable with tools including Muck Rack and Google Analytics
- Experience developing and executing social media strategies for B2B companies (preferably SaaS) for LinkedIn, Instagram, TikTok, and X
- Data-driven mindset with a focus on performance metrics
- Experience with social listening and competitive tracking
- Strong content creation, copywriting, and communication skills
- Ability to work in a fast-paced environment as a self-starter
- Experience with reputation and crisis management, paid social media advertising, and video production
- Proactively incorporate AI tools into day-to-day work to improve productivity and accelerate delivery
Why Muck Rack?
- Remote Work, Forever: Fully distributed team with a permanent remote setup, home office stipend, phone and internet reimbursement, and coworking membership
- Transparent & Fair Compensation: Competitive geo-neutral pay, annual reviews, 401(k) with employer contributions, and equity opportunities
- Health & Wellness: Comprehensive medical, dental, vision, disability, and life insurance, virtual care, and quarterly wellness stipend
- Time Off & Family Benefits: 4+ weeks of PTO, paid sick/mental health days, 13 paid holidays, and up to 16 weeks of fully paid parental leave
- Learning and Development: Transparent pathways for internal mobility, unlimited access to Coursera and O’Reilly, and dedicated L&D days
Timezone overlap
UTC-8–-4
Benefits
Health, Dental, Vision, Mental health, 401k, PTO, Parental leave, Learning, Wellness, Home office, Internet, Coworking, Equity, Commission, Bonus, Relocation
Open to
US
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