Deal Desk Manager - n8n

n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.

Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin.

Responsibilities

• Build n8n's Deal Desk function from scratch, AI- and automation-first: intake, approval workflow, and pricing guardrails.
• Advise Sales on deal structure and pricing to protect margin without slowing down the sales cycle.
• Maintain a simple set of discount and pricing rules that Sales can apply on their own, without escalating every deal.
• Run a monthly and quarterly deal war room to keep deal velocity high, especially around month-end and quarter-end close.
• Handle contract redlines and non-standard terms directly, keeping most negotiations out of Legal's hands.
• Build a redline clause library of accepted and rejected language, so AI can suggest fallback terms on routine deals.
• Automate approvals and quoting in CPQ, and use AI to triage incoming requests and flag which deal changes actually need re-approval.
• Own Salesforce data quality and executed-contract hygiene for every deal.
• Support Customer Success on non-standard renewal and expansion structuring.
• Coordinate security and compliance requests (DPA, SOC 2, security addenda) between Sales, Security, and Legal.
• Report monthly on deal desk performance: cycle time, discounting, and exceptions.

Requirements

Must-haves

• Deal desk knowledge: You have in-depth experience developing and operating a deal desk function, not just executing a process someone else fully designed.
• SaaS commercial fluency: You have a strong understanding of SaaS pricing models, revenue recognition and ARR reporting principles, and enterprise contract structures.
• Contract negotiation and redlining: You can negotiate and redline order-form-level terms directly with a customer and know when to involve Legal.
• CPQ/ Salesforce hands-on: You've configured and operated both a CPQ and Salesforce yourself, not just used what someone else set up.
• AI-native working style: You default to AI and automation in your own work, with concrete examples of deal or approval workflows you've automated.
• Stakeholder management: You have outstanding communication skills and can influence and manage complex stakeholders such as Sales, Legal, RevOps, and Finance.

Nice-to-haves

• 0-to-1 builder: You've spun up a deal desk or similar function from the ground up, defining the underlying processes and policies yourself.
• Modern CPQ/billing exposure: You've worked with Salesforce CPQ or modern platforms like Hyperline or Solvimon.
• Product curiosity: You're curious about n8n and ideally have already successfully built a workflow.

Benefits

• Competitive compensation 💸 – We offer fair and attractive pay.
• Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
• Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
  • Europe: 30 days of vacation, plus public holidays wherever you are.
  • US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
• Health & wellness 🩺 –
  • Europe: We provide benefits according to local country norms.
  • US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
• Future planning 💰 –
  • Europe: We provide pension contributions according to local country norms.
  • US: 401(k) retirement plan with a 4% employer match.
• Financial security 🛡️ –
  • Europe: We provide benefits according to local country norms.
  • US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
• Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
• A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
• Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding.
• Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
• Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.