Sales Operations Manager - Nextech

About Nextech

Nextech is a leader in specialty healthcare technology solutions. We are committed to hiring and retaining top talent by investing in our employees through competitive pay, a generous bonus structure, comprehensive healthcare, wellness programs, and extensive benefits.

Job Summary

The Sales Operations Manager works closely with sales leadership to define, implement, and manage processes supporting Nextech’s sales growth plans. This role maintains documentation on sales processes, assists with onboarding new sales representatives, and optimizes overall sales productivity.

All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other applicable regulations.

Essential Functions

• Manage productivity metrics and sales engagement statistics to develop meaningful sales processes.
• Identify and implement opportunities for sales process improvements.
• Manage the monthly sales commissions process in alignment with accounting and finance.
• Oversee sales territory alignment processes, documentation, and enablement.
• Support sales teams with day-to-day Salesforce.com management.
• Manage the administration of company Sales Commissions and Bonus Plans.
• Liaise with other departments to ensure smooth handoff of data.
• Develop processes to track trends in the competitive landscape and maintain competitive insights.
• Assist in evaluating emerging market opportunities.
• Manage special projects supporting sales and marketing GTM initiatives.
• Execute additional responsibilities as defined by the VP of Sales Operations.

Minimum Requirements

• Bachelor’s degree in business administration or related field and/or equivalent practical experience.
• 5+ years of proven experience managing operational functions such as centralized sales support, reporting, and analysis.
• 5+ years of hands-on Salesforce experience.
• 5+ years of experience with BI, commission, and automation tools (e.g., Gong, Everstage, HubSpot, Chili Piper, LinkedIn Sales Navigator).
• Excellent organizational skills with the ability to prioritize heavy workloads in a fast-paced environment.
• Proven track record of effectively presenting facts and recommendations verbally and in writing.
• High degree of professionalism and ability to handle confidential information.
• Strong collaborative, leadership, and communication skills aligned with company values.

Preferred Qualifications

• Salesforce.com Certification and SFDC Administrator experience.
• Experience with the MEDDIC sales methodology.
• Hands-on experience in both SalesCloud and ServiceCloud.
• Experience managing a global team of direct reports across revenue operation roles.
• Experience integrating HubSpot, CPQ, or NetSuite into Salesforce.com.

Working Environment & Physical Demands

• 100% Remote with occasional travel (long-distance/air travel not to exceed 15%).
• Work requires extended periods sitting at a workstation and working on a computer monitor.

Total Rewards & Benefits

• Generous annual bonus opportunity
• 401(k) with employer match
• Flexible Time Off (FTO) + 11 paid holidays
• "Your Day Your Way" cultural/social significance day off
• Access to LinkedIn Learning for professional development
• Choice of Medical, Dental, and Vision plans
• Health Savings Account (HSA) with employer match & Flexible Spending Account (FSA)
• 100% company-paid Parental Leave (after 6 months of employment)
• Company-paid Life Insurance and Short/Long-Term Disability Insurance
• Luminary Peer Recognition Program & Employee Assistance Program (EAP)
• Corporate discounts on retail, travel, and entertainment