Category Analyst - Parachute Health

Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients.

About the Role

As a Category Analyst (Respiratory) at Parachute, you will play a pivotal role in building and managing our catalog of respiratory products and services. You will also manage our Insurance Coverage Criteria rules engine, which helps clinicians better understand what items are covered for patients during their time of need. This role involves collaborating closely with various internal and external stakeholders to ensure our platform offers a comprehensive range of offerings aligned with market demand and business growth strategies.

Key Responsibilities

1. Catalog Management

• Collaborate with internal stakeholders to understand strategic areas for business expansion, such as new product categories or markets.
• Conduct in-depth analysis and research within respiratory categories, including Oxygen, CPAP and Sleep, BiLevels, Ventilators, Nebulizers, Airway Clearance, Suction & Tracheostomy, and Testing & Monitoring.
• Become a subject matter expert in product attributes, applications, market trends, and the competitive landscape.
• Build and maintain the digital catalog in our Content Management System (CMS), organizing data from manufacturers and suppliers while ensuring data accuracy, completeness, and usability.
• Continuously optimize catalog content based on performance metrics, user feedback, and industry developments.
• Collaborate with Product Management, Engineering, Account Management, and Customer Success to enhance catalog quality and usability.

2. Insurance Coverage Criteria Management

• Analyze complex insurance coverage criteria requirements related to respiratory categories (e.g., oxygen and PAP LCDs).
• Translate these criteria into flowcharts of questions and logic to power product eligibility determinations in our rules engine.
• Build, test, and launch rules on the Parachute platform.
• Attend webinars and conduct periodic research to stay updated on regulatory and industry policy changes.

3. Catalog & Coverage Criteria Alignment

• Ensure seamless integration between the insurance rules engine and catalog data for streamlined ordering.
• Conduct demonstrations of your work internally and externally to collect feedback and prioritize high-impact enhancements.
• Create and maintain clear technical and operational documentation.
• Surface workflow improvement opportunities to relevant software engineering teams.
• Troubleshoot ad-hoc issues and document solutions for support team enablement.

Qualifications

Core Competencies

• Strong analytical skills with high attention to detail.
• Self-motivated with demonstrated ability to manage projects through completion.
• Adaptability across varying project scopes within healthcare and operations domains.
• Clear, concise, and structured written and verbal communication.
• Ability to translate complex concepts into intuitive language and logical workflows.
• Strong prioritization and time-management skills across multiple active timelines.
• Collaborative mindset committed to team success and improving patient outcomes.

Technical Experience

• Previous consulting or project-based work experience (familiarity with project management frameworks is a plus).
• Proven proficiency in researching, analyzing, interpreting, and manipulating datasets.
• Familiarity with coding concepts or a strong willingness to learn.
• Proficiency or quick adaptability with tools such as Google Workspace, Miro, Notion, Claude, Linear, and Databricks.

Nice to Have

• Clinical or operational experience in healthcare, particularly Respiratory Therapy.
• Experience with taxonomy, ontology development, category management, or market research.
• Familiarity with Product Information Management systems (PIMs) or CMS platforms.
• Knowledge of healthcare regulations, medical coding, and claims practices.
• Academic background in Computer Science, Library Science, Data Science, or Mathematics.

Requirements

• Must be legally authorized to work in the United States. This role is not eligible for visa sponsorship.