About the Role
As a Marketing Operations Direct Mail Associate, you will manage the scheduling, segmentation, QA, and vendor submission of Omada Health's direct mail campaigns. You will play a critical role in the Enrollment Marketing team, ensuring campaigns are deployed accurately and on time to meet revenue targets.
Key Responsibilities
- Campaign Execution: Partner with cross-functional teams to plan and deploy direct mail and print marketing campaigns from intake to in-home delivery.
- Process Management: Maintain current-state processes, documentation, and ensure SLAs are met across stakeholders.
- Quality Assurance: QA materials and manage vendor submissions to ensure target in-home dates.
- Data Management: Handle segment/list preparation, validation, and troubleshooting for campaign submissions.
- Vendor Relations: Manage day-to-day vendor relationships to maximize cost and time efficiencies.
- Financial Oversight: Manage invoice validation, reconciliation, and budget tracking.
- Process Improvement: Identify opportunities to reduce complexity and manual work to help operations scale.
Requirements
- 3+ years of experience in direct mail or marketing operations.
- 3+ years of hands-on experience with marketing automation platforms (e.g., Marketo, Braze, Pardot).
- Working knowledge of Post Office SOPs and requirements.
- Proven experience troubleshooting data and production issues.
- Bachelor’s degree or equivalent relevant experience.
Nice to Have
- Strong project management skills and ability to manage deadlines in a fast-paced environment.
- Database management expertise (managing contact lists/segments).
- Experience with Asana, SFDC, and advanced spreadsheet analysis.
Benefits
- Competitive salary with annual cash bonus
- Equity grants and Employee Stock Purchasing Plan (ESPP)
- Remote-first work culture
- Flexible Time Off
- Generous parental leave
- Comprehensive health, dental, and vision insurance
- 401k retirement savings plan
- Lifestyle Spending Account (LSA) and Mental Health Support
Timezone overlap
UTC-8–-5
Benefits
Bonus, Equity, ESPP, PTO, Parental leave, Health, Dental, Vision, 401k, Mental health
Open to
US
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