Workplace Manager - Poolside

Poolside is a fully remote company. Once a month, the whole team meets in person for a week, usually in London and sometimes elsewhere. Between those weeks there's still a lot going on in our office: events, vendor visits, deliveries, and the everyday things that keep a space running. That's why we need someone on the ground.

Unlike most workplace roles, this one doesn't mean being in the office every day. You'll come in when it matters and work remotely the rest of the time, like everyone else at Poolside.

You'll be the go-to person for how Poolside works together in person: our office, our travel, and our company on-sites. You'll work with the whole company, from engineers to leadership, as well as external partners. To do that well you need a strong service mindset.

What You'll Do

• Run day-to-day workplace operations: Facilities, vendors, supplies, fruit and food deliveries, maintenance, and health & safety.
• Own and improve travel management: Work closely with Finance and the wider company to make business travel smooth, cost-conscious, and well supported.
• Own the logistics for our monthly on-sites: Venues, accommodation, travel, catering, and agendas, whether in London or abroad, so every on-site week runs smoothly.
• Plan and deliver team events: In-person moments that build our culture.
• Manage relationships: Landlord, building management, and external vendors, along with office budgets and contracts.
• Support onboarding and offboarding: Access, desks, and equipment handover with IT on the workplace side.
• Build processes: Spot what's missing, set it up, and keep improving it as we grow.

What You'll Bring

• Experience in workplace, office, travel, or events management, ideally at a fast-growing company.
• An exceptional service mindset: You enjoy making things easy for other people and take pride in the details.
• Comfort working where processes don't exist yet, plus the drive to build and improve them.
• Excellent written and spoken English.
• Knowledge of UK health & safety requirements (nice to have for Lisbon-based candidates).
• A warm, approachable manner and great communication skills with internal teams and external stakeholders.
• Strong organization and calm when juggling competing priorities.
• Experience managing vendors and budgets.

Bonus Points

• Managed an office move or expansion.
• Used workplace tools such as visitor management, desk booking, or travel booking platforms.
• Organised international events or offsites.